Bru Coffee Gelato Leicester

My friend and I recently visited Brü for tea and conversation. We had been there before and enjoyed the atmosphere, service, and food. However, during our most recent visit, despite the place being busy, we found ourselves waiting for service with no one attending the counter. Two assistants were busy by the coffee machine, and despite being visible to them, we were overlooked. A regular customer behind us gestured for a drink, which prompted one of the assistants to serve him while we waited to be acknowledged. Feeling blatantly ignored, we decided to gather our things and leave. I was incredibly disappointed by the poor service we received and will not be returning to Brü in the future. I...

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I am giving this restaurant a star because they stay open too late. When I visited last week for coffee, I asked the staff about the regulations regarding their operating hours. They mentioned that they do not follow any additional rules. This is concerning, especially for the female employees I saw working that night. Despite this, the girls were lovely and the coffee was good.

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Bru is an amazing spot to meet up with friends. Its right in the town center which is a great location. It has the best service and lovely staff. They have many options for seating. They offer a wide selection of coffees and desserts as well as sandwiches and ice cream. Definitely recommended.

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Our experience in this coffee shop was not very positive. The staff were not very welcoming. The coffee was served lukewarm. The outside terrace area where we sat definitely needed some cleaning.

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Great and fast service Friendly staff Absolutely love the outside seating area Nice place to socialise

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