Firehouse Subs Charlotte Pike

I should have read the reviews before visiting this place. The food was bad. I ordered a hot turkey sub. It tasted like they microwaved the turkey and cheese, and then they put it onto a cold/under-cooked/slightly soggy roll, alongside some limp lettuce. The service was also not good. I ordered and paid for my sandwich, and then I sat around for a long time waiting for it (there were no other customers inside the restaurant). I went to the counter to ask, and several of the staff members laughed at me awkwardly. Anyway, I wouldn 't recommend this place. Jersey Mike 's and even Subway are significantly better.

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Ordered a Smokehouse cheddar medium and a bowl of dumpling soup. Got home. My bowl of soup was only half full, and my sandwich was roast beef with mayo. Alot of money to payout to not get what I had ordered. Tried to call the store and had no answer. I'm very disappointed. I had not been feeling well the last few days, so I was looking forward to this.

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The staff consistently ignores customers and provide the correct order less than 1/2 the time. Pickup at the side of the counter for online orders is abysmal as no one acknowledges your presence. You have to be blatantly rude to even receive an interaction with staff.

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Not a single one of my online order request was fulfilled. Sandwich has tomatoes on it, was soggy instead of extra toasted, etc. I also ordered a bottled Coke and it was OPEN. I am disgusted.

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Did a online order and it took them 100 years to fix it .that defeats the purpose of a online order

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