We ordered from them a while ago, and even then it was a disaster! The food took far too long to arrive, was cold, and the wrong items were delivered. Back then, we already had trouble even reaching someone by phone to complain! When we finally got through to someone after numerous attempts and complained, the food was delivered again, but it was cold again and of even more appalling quality! After that, we couldn 't reach anyone by phone again. After the boss called back after at least half an hour, the excuse was that his phone was on silent. Who runs a delivery service by mobile phone and isn 't even reachable for their customers?! Anyway, in the end, we were promised a credit note for th...
We ordered from there a while ago and even then it was a disaster! The food took far too long to be delivered, it was cold and it was delivered incorrectly. Back then we had problems even reaching anyone by phone to complain! When we finally did get through to someone after numerous attempts and we complained, the food was delivered again, but it was cold again and of even worse quality! After that we couldn 't reach anyone by phone again. After the boss called back after at least half an hour, the excuse was that the phone was on silent. Who runs a delivery service via cell phone and isn 't even reachable by their customers?! Well, in the end we were promised a credit for the order, with a...
Vollkommen überteuerte Fertiggerichte! Nicht nur Pommes, Sauce und Patties, sondern auch der billigste Industriekäse – nichts ist hausgemacht, was bei den Preisen einfach unverschämt ist. Außerdem hat es bei drei Bestellungen (ja, wir haben das vor dieser Bewertung getestet) jedes Mal mindestens 30 Minuten länger gedauert als angegeben. Es gibt keine Telefonnummer oder andere Kontaktmöglichkeiten. Und ohne mein Zutun wurden die Bestellungen von Affenfelsen und Gorillas einfach zusammengelegt. Als Kunde ist es mir völlig egal, ob diese beiden Läden zum selben Unternehmen gehören. Gorillas gab eine Lieferzeit von 40 Minuten an, doch die Bestellung kam erst nach 1 Stunde und 20 Minuten – zusamm...
Completely and outrageously overpriced ready meals!! Not just the fries, sauce, patties, the cheapest industrial cheese—nothing is homemade. At these prices, it's outrageous. On top of that, with three orders (yes, we tested before writing this review), we waited 30 minutes or more longer than stated EVERY TIME. There's no phone number or any other way to contact them, AND without asking me, the customer, calling, etc., the orders from Affenfelsen and Gorillas were simply combined. As a customer, I couldn't care less whether these two places belong to the same company. Gorillas stated a 40-minute delivery time, but it arrived after 1 hour and 20 minutes, along with the Affenfelsen order, whi...
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Bestellung kam 15 Minuten zu spät, außerdem unvollständig, wodurch wir nochmals warten mussten. Fahrer war unhöflich und hat nur geklingelt, statt anzurufen – dadurch sind auch die Kinder wach geworden. Ob die Bestellung letztlich komplett war? Eher nicht! Das passiert uns kein zweites Mal!
Die Lieferung hat etwas länger gedauert als angegeben, aber das Essen war großartig. ENDLICH mal kein weiterer Pizzaladen, davon gibt es hier mehr als genug. Das wird definitiv nicht die letzte Bestellung gewesen sein.
I ordered from them twice in one week. Both times the order was incorrect. When I spoke to the driver about it, there was an argument and no solution was offered. Very poor service.
I ordered from there twice in one week. Both times, the order was incorrect. When I asked the driver about it, there was a discussion and no solution. Absolutely terrible service.
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The food was cold and not very tasty.
Food was cold and not very tasty
