Marco's Pizza In East Lans

Evidently you are suppose to call ALSO even if you have notified the app via your email and even notified again because you have waited 5 minutes (I arrived 10 minutes after the proposed ready time) I press the I AM HERE again and it said I already notified them. So either Marcos Pizza has an issue with its notification process or someone does not care to look at a screen to see that I had sent notice. On any other day I would have just gone it. This is honestly the first time I had done cubside pick up anywhere since the heart of the Pandemic but I had my reasons for not getting out of the car. But I had to get out of the car as it had been 10 minutes since I arrived. A person or 2 (max) ha...

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I recently visited my once-favorite pizza spot, hoping to enjoy the same delightful experience that had made it my go-to place in the past. Unfortunately, this time was a complete letdown. Previously, the pizzas were consistently delicious, with perfectly crisp crusts, generous toppings, and a delightful balance of flavors. It was a spot I often recommended to friends and family, knowing they would not be disappointed. This visit, however, was drastically different. The crust was soggy and undercooked, and the toppings were sparse and unevenly distributed. The cheese, usually gooey and flavorful, was rubbery and bland. The service, which used to be prompt and friendly, was now slow and inatt...

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I ordered a pickup and called in right after and asked if I could change the order to delivery. They said no problem. After an hour I called and was super nice when they told me they printed out the wrong ticket and my had just been sitting under the heat lamp for 45 minutes. They rushed the stale food to my door and the driver said if there was any issues to call back in. We threw most of the pizza away because it was gross. I called back in today to say something and was told because it wasn’t same day they wouldn’t be able to do anything. It was never explained to me that I needed to call in same day and I called less than 24 hours later. UPDATE: Called back in and spoke to the manager an...

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Service was fine, the pizza was way underdone. I got sick shortly after eating. Would not recommend.

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Great pizza! Crust is fantastic! Salads always fresh and service is good.

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