Swiss Chalet Rotisserie & Grill

Sometimes my family of 4 will go, food and server are great, other times our food is NOT up to standard. They have 1 server that has worked there for a long time that is terrible. Last time we went, there was 6 of us. It took over 1 hour and 15 minutes to get our food and 3 of us ordered that nights special, 1 ordered a burger, 1 ordered half chicken, 1 and ordered chicken fingers. None of that should take very long. The restaurant wasn't very busy the other that came in after us had left before we got our meals. On top of that, the special had ribs, one of the 3 sets of ribs were MAYBE half the size of the others.Very disappointing.

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Placed online order for delivery Sun just after 6pm with an expected delivery time of 7:10. Order arrived at 7:41. The food was cold and items were forgotten. Called to inquire about policy on late delivery and was told that the 50 min guarantee was not valid to high volume of orders. Normal dining in experience has been pretty good for taking my family, but this was extremely disappointing. I will rethink ordering from here in the future.

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Ordered 1/2 chicken dinner with fries. Chicken was tasty and juicy. Fries were very good. Service was swift and friendly. Waited about 10 minutes for a table but cot bad considering we went at 6:45 PM. I was peasantly surprised by the calibre of the meal as we had basically avoided Swiss Chalet for about a year after 3 bad experiences in a row at another of their locations.

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We had a table for 5 on Canada Day . Chicken was overcooked and dry . Roast beef was very overcooked and dry .Don't waste your money .Dine somewhere else. I will not return.

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Chicken was great, good menu variety, but service was really slow. Will be hard to return if service is consistently that slow

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