The Old Spaghetti Factory

My experience was going in on a Saturday night. With the restaurant very busy having the option for a 2 hour wait or a open seated bar area. I hung out at the bar standing for about 20 minutes before a table cleared but it took about 10 minutes for thetable to be cleaned up. With the number of customers at the establishment, the restaurant was severely understaffedunfortunately. The bartender was very kind and apologized for the delays. So I really appreciated that. After ordering a pastadish. The pasta itself was a bit undercooked.

• Nützlich
• Nicht nützlich
• Antworten

We had reservations for 5:15. We finally got food at 6:45. Pasta lacked sauce and was dry. My sister was served frozen salad mix. Water wasn't refilled. It was incredibly loud and overcrowded due to so many high school graduations. It was our first andlast visit to this location. Food, service, atmosphere wasn't worth the $300 we spent here. The only positive was the bread wasgood and warm. There just wasn't enough of it once it was served 50 minutes after we got there!

• Nützlich
• Nicht nützlich
• Antworten

Not bad, we went a little later in the dinner service. So wait staff was a touch stretched. By all means did not feel not taken care of. We were quite happy that we got to dine in the trolley car for the first time. Yeah, we are kids at heart, but it was cool. Plenty of food, with a generous amount of left overs for lunch the next day.

• Nützlich
• Nicht nützlich
• Antworten

Not bad, we went a little later in dinner service. Wait, the staff was a touch. In any case, it didn't feel taken care of. We were glad we had to feed in the car for the first time. Yeah, we're kids in the heart, but it was cool. A lot of food, with a generous amount of left overs for lunch the next day.

• Nützlich
• Nicht nützlich
• Antworten

Great service and friendly staff. Manager Michael made some accommodations for us that we appreciated very much. Food was delicious, and fun decor.

• Nützlich
• Nicht nützlich
• Antworten