Grumpy, short customer ?service? mediocre concretes ? a match made at Andy?s. The custard was alright. Not bad, not great. Just alright. I added brownie chunks and Oreo pieces to my chocolate concrete. The Oreos are either 1) a knockoff brand thatdon?t actually taste like Oreos, or 2) a really really old bag of Oreos that no longer taste like Oreos. In either case, that?sbad news. The brownie chunks are closer to chocolate cake than they are brownies. Not at all fudgy, very light and cakey, andbarely chocolately. The concrete itself was pretty melted by the time we started eating it, which was about 30 seconds after wegot it. I realize a concrete is going to be more melty than a scoop of cus...
The first time I had Andy's Frozen Custard was 2 years ago and it was amazing. Unfortunately for the last 6 months the quality of the customer service and the final product has gone downhill. The young lady who took our order made us feel like we were annoying her. How hard is it to say: Welcome to Andy's Frozen Custard, my name is blank and how can I help you? I ordered a medium Rico Suave Concrete and my wife a small Sundae. My concrete looked terrible, all the toppings were at the bottom, the custard was melted and you can tell it was made in 30 seconds. My wife sundae looked like strawberry soup. The pictures were taken 1 minute after leaving the drive thru and parking in the same center...
The first time I had Andy's Frozen Custard was 2 years ago and it was amazing. Unfortunately for the last 6 months the quality of the customer service and the final product has gone downhill. The young lady who took our order made us feel like we wereannoying her. How hard is it to say: Welcome to Andy's Frozen Custard, my name is blank and how can I help you? I ordered amedium Rico Suave Concrete and my wife a small Sundae. My concrete looked terrible, all the toppings were at the bottom, thecustard was melted and you can tell it was made in 30 seconds. My wife sundae looked like strawberry soup. The pictures weretaken 1 minute after leaving the drive thru and parking in the same center. Th...
Listen. If you have an addictive personality like me, then you are going to come here A LOT. But Seph, it's just ice cream... what could be so great about it? Maybe I'm just lazy, and don't want to take the time to make it from scratch, but having a whole layer of fudge in the center with graham cracker crust chunks and blueberries just hits different at 11 at night. Plus they are super quick. By the time I put my debit card back in my wallet, I have that good good waiting for me when I look back. Do you and the boys a favor and pull up 4 deep on Saturday from a night out and stop by Andy's instead of Mickey D's.
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Listen. If you have an addictive personality like me, then you are going to come here A LOT. But Seph, it's just ice cream... what could be so great about it? Maybe I'm just lazy, and don't want to take the time to make it from scratch, but having awhole layer of fudge in the center with graham cracker crust chunks and blueberries just hits different at 11 at night. Plusthey are super quick. By the time I put my debit card back in my wallet, I have that good good waiting for me when I lookback. Do you and the boys a favor and pull up 4 deep on Saturday from a night out and stop by Andy's instead of Mickey D's.
Unpleasant customer service paired with mediocre concrete desserts make for a disappointing visit to Andy's. The custard was average, nothing special. I opted for brownie chunks and Oreo pieces in my chocolate concrete, but unfortunately the Oreos tasted like knockoffs or old, stale cookies. The brownie chunks were more like chocolate cake, lacking fudginess and richness. The concrete itself was already melted by the time we received it, making it soupy and messy. Overall, a mediocre experience that I would not choose to repeat.
I ordered a chocolate custard with Heath bar and raspberries at the restaurant. Unfortunately, they were out of chocolate custard. Instead, they offered to mix chocolate syrup into vanilla custard for free to make it chocolate custard. Despite this, I found that the vanilla custard with chocolate swirls that I received did not meet my expectations, especially since I paid $9.93 for it. I was disappointed that it tasted more like vanilla than chocolate.
The custard was delicious! Only downside was the waffle cone. We both ordered our custard in a waffle cone and we couldn't eat the cone because the taste was so off. Not sure if it was a fluke for that day only or that their waffle cones always taste that way. The custard was so good, we'll go back for more of that! Enjoyed the outside seating despite the over 110 temps due to a great misting feature.
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I ordered a chocolate custard with Heath bar and raspberries. They were out of chocolate custard (what? so they said they'd mix chocolate syrup into vanilla custard for free to make it chocolate custard. Okay. BUT I paid $9.93 for vanilla custard withchocolate swirls. I won't eat this. It's freaking vanilla.
My son and I love this place. It is so much better than ice cream it is really hard to explain more yolks (fat) and less air makes it infinitely better then Ice Cream. The kids that work there are outstanding so friendly so quick it's perfect every time and I go there probably daily.
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