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"The poor service at this restaurant is more due to the lower-level staff than the owners or district managers. I had made a complaint previously about a worker who had the audacity to..."
Telefon: (+1)6364478532
Adresse: 6170 Mid Rivers Mall Dr, St Charles, MO 63304-1101, United States
Stadt: St Charles
Montag: 11:00-23:00
Dienstag: 11:00-23:00
Mittwoch: 11:00-23:00
Donnerstag: 11:00-23:00
Freitag: 11:00-12:00
Samstag: 11:00-12:00
Sonntag: 11:00-23:00
Gerichte: 9
Kategorien: 5
Bewertungen: 5561
came in and the person she greets is confused and deorganized. our waiter had disappeared and another waiter had to welcome us and get our drinks. At some point, she came and took a bit of our orders to eat. then there was a male waiter we assume is new, complaining how he didn't know how to do something and didn't want the waiter who helped him to go and tell the others that he messed up. he was loud and spoke about our standing and was a distraction for them because she tried to do her job, and he pursued and harassed her with asking, struggling and tried to take her out.
we were out and near so decided to go to dinner after applebees. we had our baby with us. When we arrived, we were told that we had to wait 20 minutes. that we are in order. half an hour later we are told it is at least 40-45 minutes in addition. our child had hunger. we would have found another place if we were told it was 40-45 minutes from the beginning. a waste of time.
I wasn't with a applebee forever, but my daughter wanted to come here to celebrate her birthday. we do not live in the state, but we stopped here to see family and celebrate their birthday. our waitress, christy, was very friendly and interaktiw. I grew up in st. peters and was here many times. this is a good location for pricing, ease of use, cleanliness and cost.
Just stood at the hostess stand for 5-10 minutes waiting for someone to greet us to get seated. The bartender, who’s 10 feet away, had the “that’s not my job look” and several servers came from the back of the house, saw us standing at the door, not one made an effort to seat us. Solid work, team.
apart from the fact that the steadfasts are inappropriate/wobbly and they are being dried worse than a stepping baby on spirit airlines it was a good time. hostess fell a ranch cup while clear tables and legit shot over the room 20 ft, very impressive.
Although our server did not provide a name or wear a name tag, she was absolutely fantastic! She took the time to sit and chat with us, going above and beyond to establish a connection. It was truly a delightful experience.
I had a fantastic experience at this restaurant. I placed an order online for pick-up and my food was ready within a few minutes of my arrival. I ordered a variety of dishes and was thoroughly satisfied with every item.
Camille was the absolute best. I did a call in order she was friendly and very through. Food was hot and delicious. Curbside service experience was great too. I will be back. Thanks CamilleFood: 5/5
Their to go orders are easy to purchase online and they also make it easy for pick up. I’ve never had any issues. The staff is great and always working hard to get everyone their food on time.
The poor service at this restaurant is more due to the lower-level staff than the owners or district managers. I had made a complaint previously about a worker who had the audacity to...
