They have one person there that can get things done correctly and that is one of the managers, Lisa. In the evenings they close the lobby at a certain time but there are no signs large enough to see the time, so you have to get out and walk to the door only to then have to go thru the drive thru. The late shift is usually a bunch of young people and it takes forever to pick up a door dash. Sat there a couple of nights ago for 20 minutes. That is longer than the entire dash should have taken me. No compensation for my time and it makes for a bad típ and bad rating. It would be nice if they could work out a system where they make the order when they get it, instead of waiting for the dasher to...
Very undercooked and cold food, tasted bad and looks close to visualy near raw! lid of French dipping sauce for French dip sandwich not secure tightly on dipping bowl in Arby's paper bag. Went to lift it out of bag and bowl fell and spilled sauce on shoe, possibly ruining it. Both sandwiches severely not what was expected. Honestly for Arby's sandwich it looked and tasted gross. In my opinion, the the staff needs higher pay there to do a better job. If they got paid more they'd care more about product control. Lower pay equals lower quality service. Franchisee owners need to quit being cheap and sacrificing product and staff quality to save afew measly overhead dollars.
Sunday April 7th. So to start I had a coupon for 3 2for 7s being a mom I took full advantage of the coupon and got 3 of them well the kid at the window only takes off one I didn’t realize until I had already paid. He then says “what do you want me to do about it? Give you a refund? In a snarky way. I say yes please if you could and apologize for the inconvenience any way 10 mins and the manager coming over later we get the refund. I get home hand out the food and 2 of our sandwiches are raw to the point that the ones who ate the sandwiches have food poisoning ?? really tried giving them the benefit of the doubt but raw food given to children is very upsetting
I work construction have 30min. Came into t this store . three workers joking around. Stood there least 10min. They act like I wasn't there so i left an went too McDonald's across the street. Much better serve.
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Had the classic with curly fries. Cooked perfectly and was ready before I could even fill my drink. Staff was very friendly. Restaurant was clean. I'll be back!
The Philly cheese steak was pleasantly good, I was unsure but I'm glad I talked myself into it. Made fresh and adding an order of jalapeño poppers was awesome.
So, a Roast Beef place runs out of roast beef on a Thursday? it 'll be ready in 15-20 minutes... ****-poor planning must be the way this store rolls...
Great location not typically busy. If you love arby's. Stop here. :3Parking: On locationKid-friendliness: Kids should like Arbys
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This Arby's in Emerson is the best I've ever visited. The food and service were outstanding!
Just ordered take out specialty burger. Totally raw inside.
