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"two tried to drive all my food through the window. 3 sandwiches 2 mac ordered"
Telefon: +12056641797
Adresse: South Colonial Drive, Alabaster, 35007, United States Of America
Reservierung, buchen
Stadt: Alabaster
Webseite: https://locations.arbys.com/al/alabaster/652-first-st-n.html
Montag: 09:30 -01:00
Dienstag: 09:30 -01:00
Mittwoch: 09:30 -01:00
Donnerstag: 09:30 -01:00
Freitag: 09:30 -02:00
Samstag: 09:30 -02:00
Sonntag: 09:30 -01:00
Gerichte: 4
Kategorien: 5
Bewertungen: 1122
tonight, there was a pick-up order. when my man went in, he did not get any direction or interaction from the busy workers, so grasped what he had assumed was our meal and went. it was in the did our meal, but instead of packing it was sandwiches. they were obviously out of the packaging, but that didn't tell him. I was already a level 8/10 hangry when my man went, and when he came home with the wrong order and I came back to the car and drove to the car, I was on a level 9/10 hangry. the good, hardworking people there did not deserve my job, but they took it gracefully and did their best to work with me. I give 4/5 stars because I have almost always had positive experiences at this site, bu...
The only positive aspect of this restaurant is that it has been recently renovated. However, that's where the compliments end. This Arby's location is consistently understaffed, particularly in the evenings where I often see only one person handling all the tasks. The employees appear unprofessional and inattentive. Waiting times are typically around 20 minutes, and during my visit tonight, the staff member who handed me my food carelessly tossed my bag around. Additionally, the parking situation is also subpar. Overall, I would advise against visiting this restaurant as it is a waste of time.
The lady working the drive thru tonight (Sun 01/16/22) was sweet until she wasn’t. Had a miscommunication on my order and went inside to get the correct items. 2 ladies helped me with it but the drive thru one was yelling about how I can’t listen and something about treating her like every other woman. I don’t care your gender, I just wanted to get what I came for. Maybe YOU should’ve listened the first time and save the fake sweet personality for the next customer!
The restaurant is situated conveniently across from Shelby ER, but be warned - the food is so unpleasant that you may end up getting sick afterwards. The place is in such poor condition that it should be closed down. Reserviere jetzt einen Tisch
Don’t waste your time coming here. Service is horrible. Waited over 10 mins for meals I ordered in the drive thru, only to walk in and find out they haven’t made the food. First and last time, at this location.
Food is a hit or miss being cold. Closes whenever they want just another garbage poor management ownership fast food place who clearly does not care about the customer or honoring there posted hours.
Have called and went by this location the last 2 nights well before it says they close (1am) just for no one to answer the phone and no one to take my order. I even showed up before midnight.
Out of straws for months! When you order a drink or milkshake it would be nice to know that they have no straws! You know that until you have paid and handed you drink/milkshake. Reserviere jetzt einen Tisch
I was disappointed this morning when I found out that they couldn't serve breakfast because they ran out of eggs. What a letdown!
two tried to drive all my food through the window. 3 sandwiches 2 mac ordered
