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"Terrible service. They didn't bring us food and they charged us the same."
Telefon: +5522999574078
Adresse: Praça Carlos Maria Marchon, Lumiar, Brazil, 28616-010
Stadt: Lumiar
Montag: 11:00-22:00
Dienstag: 11:00-17:00
Freitag: 11:00-22:00
Samstag: 10:00-00:00
Sonntag: 10:00-21:00
Gerichte: 4
Ausstattung: 17
Kategorien: 5
Bewertungen: 1336
We were a group of 8, they accommodated us very well in the area we asked for. The evening started very nice, we placed our order with the waitress who treated us very kindly, after that everything went downhill. We waited for the food for 1 hour and asked what was happening that the food did not arrive, the answer was that it would come out in 5 minutes. After another hour they told us that they had forgotten a dish and that we were going to have to wait another half hour, to which the fabulous group of 8 said no and that we were leaving. To which the thugs from the Restaurant wanted to come and charge us for the drinks and demanded that we pay everything including the service! Emphasizing...
We waited 2:00 for the food. They told us that it would arrive in 5 minutes and it was not like that. After 2:00 a.m. they informed us that they had never placed the order and it would take 30 more minutes. They did not want to admit their mistake and charged us for the drinks we consumed. Really, a waste of time, a total lack of respect towards the client that made us waste the afternoon at Lumiar. I would never come back here after what we felt. Service: Dine in Meal type: Lunch Food: 1 Service: 1 Atmosphere: 1
We were surprised! The ceviche with sweet potato chips is wonderful.. Shitake pastry with a spicy, arm-licking jelly.. Top-notch cuisine! The service was impeccable... a rotation of waiters without letting the ball drop! Friendliness and courtesy! Parking: OK. Kid-friendliness: Adjacent square Wheelchair accessibility: Easy access...no stairs Service: Dine in Meal type: Other Price per person: R$100–120 Food: 5 Service: 5 Atmosphere: 5 Parking space: Plenty of parking Parking options: Paid parking lot
The city is full of Shitake dishes, but this is the only establishment that has Shitake pastry, which my boyfriend was dying to eat. Unfortunately, disappointing. We waited 30 minutes for two pastries and when it came it was a wind pastry, with some Shitakes and no gorgonzola. Only the passion fruit sauce that came with it was saved. We left very frustrated. Service: Dine in Meal type: Dinner Price per person: R$20–40 Food: 2 Service: 3 Atmosphere: 4
Terrible service. They didn't bring us food and they charged us the same.
