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"The manager at this restaurant displays racist behavior."
Telefon: +442089847633
Adresse: Merrielands Crescent, Barking and Dagenham, United Kingdom
Stadt: Barking and Dagenham
Montag: 07:00 -00:00
Dienstag: 00:00 -23:59
Mittwoch: 00:00 -23:59
Donnerstag: 00:00 -23:59
Freitag: 00:00 -23:59
Samstag: 00:00 -22:00
Sonntag: 11:00 -17:00
Gerichte: 1
Kategorien: 5
Bewertungen: 3272
The staff and customer service at Asda Merilands Dagenham are very rude, unhelpful and disrespectful. I have experienced the worst level of bad behaviour by customer service staff at Scan Go and when I tried to submit a formal complaint about the rude staff, I was told that he was the sectio manager (Gary). Clearly, he is not suitable for a customer facing role and should be removed from the frontline. I will not go to Asda again and will suggest everyone to avoid Asda in general and Dagenham Asda in particular. Worst staff behaviour and arrogant with customer.
Revisited ASDA today. Hot day, plenty of people wanting beer and BBQ stuff. Got to the till, the queue was up the aisle for the self checkout and staffed tills. Got on a self checkout (12 tills staffed by one person) and had to wait 20 mins along with 7 other people while the staff member scanned every item for a single customer!! Where was the floor manager or queue busters to stop this problem? Complete lack of management or customer service, better off going Aldi over the road at least you'll be through the till in under a hour!!
Today I went to buy Easter if there was anything left. I met a nice lady who worked there who took time to show me where they were. She was very helpful, but I don't know her name. I bought a lot of eggs and could not have done it without their help. the load has good customer service abd is massive, so they are likely to complete all their shopping industry. Since their employment, however, they must be a little bit careful to run palettes or cages and can be on a block on the floor.
My friend tried to purchase paracetamol, but was asked for ID even though he was clearly over 25. I was able to buy it without showing ID as I am also over the legal age. However, when my other friend tried to buy it for himself, he was denied because it appeared he was buying it for the friend without ID. Salim, the employee, was unprofessional and threatened us with security. He was unable to do his job properly and it was a terrible experience.
The customer service is very bad. I got very bad experience about returning something. Customer service manager stracy was very rude behaving to me. She was very disrespectful with customer. I have lost receipt politely I say sorry and I was pay by card. Just 3 days ago I was brought it. All Asda stores are camera recorded. She can check easily. The Customer service rudely ignored.
I recently moved to the area and must say that this Asda is the worst I have visited in a while. Long queues and rude security staff define the experience. I tried to grab a meal deal for lunch, but all the refrigeration units were off. I would recommend avoiding the meal deals here unless you want to take the risk of getting sick.
Generally fully stocked and plenty of variety here. But why is there only one manned till open on a Saturday afternoon? I'm all for using self serve, but when you've got young children it's not ideal.
Hate the length of car park entrance and exit route. Good cheap fuel station with air compressor thar you can make card payment with contactless
