Upon arrival, I inquired about a gluten-free menu and was pleased to find out they had one. However, we were then informed that their flyer had been broken for a week, resulting in no fries or courgettes fritti available. It was disappointing that they hadn't gotten a replacement in that time. After waiting an additional 20 minutes for the gluten-free menus, which were actually in a folder on the normal menu, we decided to leave as no waitress had come to assist us. On our way out, we were told they were busy, despite there only being about six tables, two waitresses, and a bartender. The service was quite ridiculous. We ended up going to Franco Manca instead, where we had a fantastic experi...
Ask Italian - Tisch resevieren
Montpellier, Cheltenham, United Kingdom, GL50 1SD Reservierung"very slow service, order incomplete and got order wrong on another table. restutaunt didn’t seem that busy so not sure why the service was so slow."
Details
Telefon: +441242510888
Adresse: Montpellier, Cheltenham, United Kingdom, GL50 1SD
Reservierung, buchen
Stadt: Cheltenham
Webseite: https://www.askitalian.co.uk/?utm_source=google&utm_medium=knowledgepanel&utm_campaign=GMB
Öffnungszeiten
Montag: 11:30-22:00
Dienstag: 11:30-22:00
Mittwoch: 11:30-22:00
Donnerstag: 11:30-22:00
Freitag: 11:30-22:00
Samstag: 11:30-23:00
Sonntag: 11:30-21:00
Statistiken
Gerichte: 10
Kategorien: 5
Bewertungen: 3770
Adresse
Bewertungen
Terrible experience at this restaurant. My friends and I were very disappointed with the long wait times for our food. Despite it not being busy, we waited nearly 30 minutes for just two garlic bread starters. We had to ask multiple times for water and it seemed like the staff were avoiding customers. Our mains were also delayed, with one of our meals forgotten and arriving late, making our food cold. The staff cleared plates while some people were still eating and neglected to refill our glasses. Getting the bill was difficult and we were forced to pay online, with no option to leave a tip. Overall, the lazy and inefficient staff, combined with the high prices, make this restaurant not wort...
A bit sad that I got a burnt pizza, reeeaaallly burnt, and the staff tried to tell me that they wanted to make sure it was hot, then 'that 's how I like it '. So I asked for a replacement only to be patronised with 'did you prefer the second one '....yes I did because it wasn 't frazzled. Really surprised, anyone can burn a pizza, but sad that she didn 't just hold her hand up on behalf of the restaurant. Maybe ASK put her under pressure not to fess up, in which case I apologise to the staff.
We met as a family , 5 pm ……very friendly welcome . Service was great ….all staff were attentive and helpful . Food all arrived together and was delicious. Even our 2 year old granddaughter was served thoughtfully, with small cutlery etc . A take home pack was given to us to take her extra food home . There were 7 of us and everyone was really pleased with their food . Will certainly visit again. Reserviere jetzt einen Tisch
Dreadful service. Untrained youngsters as waiters/ waitresses chattering around providing no service at all. All other restaurants were booked out on 23 Dec whilst Ask remained empty probably for this reason. Food remains good but it took 2 hours for us to get our starters and mains. Investing in experienced staff who ensure service is being delivered would make a big difference.
I spontaneously made a reservation for a group of 11 individuals on Friday evening. I arrived at the restaurant earlier than the scheduled time and was warmly welcomed and attended to by Gez. The service I received was outstanding, described in the ASK language as truly AMICI. Moreover, the quality of the food exceeded my expectations. A very happy guest We will be back
Quiet lunchtime, a fairly long wait for food in a relatively quiet restaurant. Once food arrived it was lovely and very well presented. Staff were friendly and attentive. What really lets this restaurant down is the toilets. They are located in the basement and smell really damp and look very dated and in need of a spruce up.
Amazing amazing amazing! I have never been to a more amazing restaurant. The service was amazing, the food was amazing, and my favorite was the crayfish - it tasted amazing. I had to leave an amazing review! I definitely recommend this amazing restaurant. Reserviere jetzt einen Tisch
Wonderful venue, great atmosphere, the staff couldn't do enough for us. We didn't feel rushed, which was great as it was my birthday. The food was excellent and the wine was very nice too. We had a fantastic time. Welll done.
very slow service, order incomplete and got order wrong on another table. restutaunt didn’t seem that busy so not sure why the service was so slow.
Gerichte
Reserviere jetzt einen Tisch
Cheltenham
Kategorien
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Chicken
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Italian
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Salads
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Pizza
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Pasta
Ausstattung
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Wheelchair Accessible
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Highchairs Available
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Accepts Credit Cards
- Tisch resevieren
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Vegetarian Friendly
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Gluten Free Options
- Reservierung
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YO! Sushi
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Reservierung, Delivery Services, Vegetarian, Japanese, Asiatic, Sushi
"Taste - 2 stars It's very mediocre, which is expected from conveyor belt sushi."
Balti Walla
143 Bath Rd, Cheltenham GL53 7LT, United Kingdom
Reservierung, Asiatic, Chicken, Indian, Balti, Asian
"Lovely food always , busy place on weekends , great atmosphere , attentive staff . Take own drink which is bonus"
Whittle Taps
1-3A Regent Street, GL50 1HE, Cheltenham, United Kingdom
Reservierung, Bar-lounge, British, Pizza, Sushi, Full
"Fridays are always a hit. The standard of live music is great and always has a friendly atmosphere."