This review is on the service I received tonight. My friend and I went for ice cream and I purchased a single scoop of toasted peach ice cream. We had asked if they were giving samples and one of the employees told us they were not. We made our purchase and went out to the car to eat. After 2 bites I realized there was something wrong with this flavor, it was very artificial tasting and frankly, pretty gross. I went back in and let them know I could not eat the ice cream could I please just get a different scoop to replace it. The young man who was working was very sweet, but the female who stepped in very rudely stated that because I tasted it she could not give me something different. I to...
Bring a scale, or watch them pack you containers.Yesterday my wife, against my wishes, placed a large order to be delivered. For the third time in a row we received half filled quarts. This make it three out of four orders we got ripped off. Luckily the delivery company saw this and refunded most of the money. Like I mentioned, this is the third time in a row and I will not let anyone in the family to go there in the future. You pay $100 in ice cream you would want close to the correct amount. Not sure if it is they inept or stealing from customers. I will I can get my very generous tips back from them.
The young gentleman was extremely kind and genuinely helpful. When the total appeared on his register, I was uncertain if I could pay it. However, he calmly assisted me without any condescension, making the process smooth and comfortable. His humble demeanor made a positive impression, and I believe he will become a great man in the future. Thank you for hiring such down-to-earth individuals at Baskin-Robbins. 5:01 PM, Thursday, January 4, 2024.
Good ice cream we got 2 pints. The only reason I'm docking a star is because the employee was doing another task and failed to communicate that it would be a few minutes before i would be helped.
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I really appreciated the service at this restaurant. The young man working at the Costa Mesa location on Harbor and 19th Street was incredibly kind and helpful.
My girlfriend and I visited today for the second time, and the gentleman working at 4:55 PM on January 4th was incredibly helpful. Thank you!
So many ice creams flavor, quick service and ambiance chill. Great place to get ice cream for takeout or stay there.
Had ordered the Oreo ice creamCan't and it was a huge hit for my sons 11th birthday party!! Delicious!!!!
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Nice team work so gently and friendly.
Always good ice cream
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