Battery Wharf Boston Waterfront

I paid for my room before arriving for my stay. Upon arriving the front desk attendant told me I would have to pay a $30 local tax for my one night in the room, which was no problem for me. Then, upon check out the attendant asked me if I would like a receipt emailed to me and I figured why not. After I left the hotel I took a look at the receipt to find that in addition to the $30 tax I was also charged $172 for “room fees”. I promptly turned right around and went back to the hotel only for the front desk attendant to seem confused and to say that he can’t do anything about it, $72 was a fee the hotel charges and $100 should be a hold on my card that I would get back. I explained that these...

• Nützlich
• Nicht nützlich
• Antworten

The hotel was in an ideal location to explore the city and beyond. There were 3 subway (T-line) stations within a 10 minute walk to link to different areas including the airport. Check-in was easy and the staff were friendly and polite. The rooms were comfortable and spacious and included a fridge, robes and slippers. The restaurant offered good food including a hearty breakfast. On checkout, we were able to leave our cases in a secure room whilst we spent the last day sightseeing. Overall a very good hotel which I would return to if I was in Boston again.

• Nützlich
• Nicht nützlich
• Antworten

The room was a nice, yet fairly standard room. The staff were very friendly and helpful! Conveniently located at a water taxi stop, nice ride from the airport after being on a plane for several hours. Paid for the upgrade to a waterfront room and the view was totally obscured by a shrub, water not visible at all. Very disappointed to have wasted money on a non-existent ocean view from the room.

• Nützlich
• Nicht nützlich
• Antworten

I do not recommend staying at this hotel. The level of service is terrible and not worth the money.

• Nützlich
• Nicht nützlich
• Antworten

Room wasn't ready. No amenities

• Nützlich
• Nicht nützlich
• Antworten