Bella Napoli X Press Pizzeria

We have been ordering from this restaurant for almost 3 years, and there has always been something wrong with our orders. Despite the rude service, we enjoyed the food enough to continue ordering. Today, I specifically asked for the garlic knots not to be burned, but they were burnt along with the zucchini. When I called to speak with the manager or owner, I was met with more rudeness and excuses. I was told that they were too busy to do anything about it. After years of spending our hard-earned money here, this will be the last time. I wasn't even offered a replacement for the cheesecake I had paid for. The service was terrible, and I had to hang up before saying something inappropriate in...

• Nützlich
• Nicht nützlich
• Antworten

The pizza at this restaurant is usually the best in my area, but tonight we had a delivery that tasted very strange. It had a strong, unusual flavor that was off-putting. I usually don't complain about food and I didn't want a refund, but the taste was so weird that I felt the need to call and inform them. The woman I spoke to on the phone made the situation awkward and did not offer to let me speak to a manager. Customer service is crucial, and this experience is a perfect example of why. I'm not sure if they changed their recipe or if this was just a one-time issue, but either way, they have lost a customer.

• Nützlich
• Nicht nützlich
• Antworten

This restaurant is amazing, to say the least. The service is fast and the atmosphere is comfortable. The food is always delicious. Keep up the great work, Bella! Arcadia loves and needs you.

• Nützlich
• Nicht nützlich
• Antworten

Oh my goodness, the pizza was incredible! We absolutely loved it - it was hot and delicious. This was our first time dining at this restaurant, and we will definitely be returning!

• Nützlich
• Nicht nützlich
• Antworten

The pizza here is fantastic. It's the only place we go to for pizza.

• Nützlich
• Nicht nützlich
• Antworten