I HATE this location. I 've waited to post until I 've either decided visit a less convenient location or leave BJ 's altogether. For starters, Madelyn A nails it. Where is the cafe? Where am I supposed to snack when I wait on my car? Also, where the liquor department?! I mean. NO LIQUOR department? C 'mon man! My biggest gripe is their tire service. Maybe it 's an region-controlled policy. But coming from Florida, I 've gotten my tires done at various locations across the state. I usually got them rotated balanced around 6500 miles. Here. I bring my car in after 6700 miles and they turn me away. Apparently I have to drive at least 7k miles before getting serviced? What kind of policy is thi...
This location has far less products than the clubs that I've shopped in the Boston area. The customer service is far below expected standards. There are a few employees who are friendly and helpful but there are far more who are rude and lazy. When checking out its worth waiting for a cashier. If you have an issue at self checkout it usually takes too long for assistance. Some of the employees covering will actually ignore the flashing light until you call them over. Yesterday I don't know where the person covering self checkout was. I had a problem with an item not ringing up and it locked the register until I got help. When someone finally showed up I had to have them void my frozen foods...
Stay away from this store. It is very unprofessional and it 's staff steals. I left my wallet there and long story short the cashier MOST likely took it but the store is not revealing what the video shows and is not tell me either. This makes me believe they are covering up the thief. The Surveillance manager Star kept saying she would call me back but I 've been going to this store for 3 days trying to get this done and keep getting a run around. They have the date and time stamp of me being there, so what is the issue? So beware of this store and hold on to your belongs because they will get stolen.
Do not order appliances from BJ's Online! First, it takes two months before they will promise to send it. And they put multiple charges on my credit card without my knowledge causing my credit card balance to be twice what I authorized. The customer service through BJ's Customer Care is non-existent. I was on hold nearly half an hour waiting to talk with someone. When I finally got to talk with an agent, she sent me an email asking for proof and promising to respond within 24 hours. Monday I emailed screen shots and no one has communicated with me and it is now Friday. Just a total nightmare!
Reserviere jetzt einen Tisch
Honestly, I shop at this store regularly. I've never had any issues. It's a warehouse store. Most stores these days have self checkout. If you don't wish to self checkout, then wait. It's not Sam's. It's not Costco. Those stores didn't choose to open a location in a predominantly black area--BJs did. They have their own brand and use coupons through the app and circulars. Costco is about 20 miles from me--Sam's is 10 miles. If you're trying to buy hotdogs and pizza, go where they sell hotdogs and pizza. If you're trying to get a solid warehouse experience IN YOUR NEIGHBORHOOD, go here.
I always have a great experience whenever I visit! The staff is consistently friendly and eager to assist. I can always find what I need, and it’s in stock. I really appreciate the scan-and-pay option; it saves me from having to wait in line if there's a busy rush. Today, I placed a pickup order, and it was ready ahead of schedule. When I arrived, they brought it out to me promptly. The only downside is the lack of clear direction at the gas pumps, but that’s more about the drivers than the business itself.
I had a disappointing experience with the customer service at this restaurant. They didn't follow through on what was promised over the phone. After waiting more than two weeks for my refund, I called again today only to find out that it had never been processed and was therefore rejected. Now I have to wait once more and hope that this agent knows how to resolve the issue. I won't be renewing my membership.
The staff is not friendly and makes no effort to assist customers; their behavior is quite rude. Additionally, the store is not clean.
Reserviere jetzt einen Tisch
Great just noticed prices have gone up on everything.
the store is pretty clean.
