So we were planning a farewell party for my coworker who isn't an adventurous eater. No one knew what to bring, but he mentioned he liked Boston Market and we all started reminiscing about the 90s. So we decided to carry out Boston Market, excited for a throwback!I placed a couple of orders for some large family meals and desserts. (I had to split it into a couple of orders because when I put one big order in, it pushed back the pickup time by 45 minutes, so I tricked the website!)And then I looked up reviews and was horrified. I was so worried they wouldn't have certain foods available and that everything would be completely terrible. So I also put in an order at Mission BBQ as backup. (I e...
Excellent food! I ordered a family meal for me and some friends and it was the best value for money I've gotten (other than fast food, but who gets fast food for a nice lunch with friends? . The chicken was very tasty, and I'm glad they included a salad to have healthy vegetables. My friend had the soup so I can't say how that was. The sides were good and plentiful, and the brownies were AMAZING! Our server left a very nice note saying they didn't have enough brownies left so he included some cookies instead, which was even BETTER because they were MASSIVE and had big chunks of chocolate in them. Also I wasn't expecting there to be so MANY brownies! We each had one and I got to take one home...
The service at this restaurant was terrible. When I entered, I was told they could only accept cash because their credit card machine was broken. I offered to place an order for pickup outside using my credit card, but when I returned inside, the staff refused to make my food, claiming they had run out. Despite pointing out that there was chicken right behind them, they still refused. When I asked for a refund, they declined. I ended up spending $100 on food and had to drive 35 minutes to get Boston Market for my family instead. I highly recommend avoiding this Boston Market location.
After reading this review, I made the decision to dine at the restaurant again later that day. However, I was disappointed to learn that it had recently closed due to corporate neglecting to pay the rent. It appears that this particular location is permanently closed, and the overall brand may be in jeopardy due to mismanagement by the Rohan group, who acquired it in 2020. It is unfortunate to see this restaurant, which had been in business for over thirty years, close its doors. Here's hoping that the remaining locations can find a way to stay afloat.
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Can't tell you how disappointed I am with this Boston Market. Since the management and or owner change this place never has food to order. I have stopped at this restaurant four or more times over this year and every time I have to leave because they don't food to order. I hope they sell the franchise that has better management and or has better process of having food that is available based to customer traffic to the business on a daily basis.
I'm so disheartened at the collapse of Boston Market! The mac and cheese the last two times I tried it looked like it had been left out for hours, and tasted even worse. The sauce has coagulated into flavorless blobs on overcooked noodles. The chicken has gone dry and the sweet potatoes are bland.The people there, however, have been doing their best with how neglected the location is. The staff was friendly and made sure my order was correct.
They should remove the franchise. Facing financial troubles, they no longer produce the same quality food. My kids turned away the Mac Cheese they used to love; chicken dry unlike original recipe, corn and mashed potatoes different as well. Only accepted cash, app would not process credit card
This place is quite disappointing. The only options available were broccoli and corn. There were no signs of any chicken being cooked. They only accept cash. We decided to eat at a different restaurant instead.
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The chicken was dry. They have changed the mashed potatoes recipe. The manager or owner is rude.y food came in the Chinese takeout container and bag with the smiley face! Never going again.
Food tasteless. 2 slices of Turkey with gravy. Mashed potatoes with gravy and broccoli. Food room temperature. Will not revisit. Parking available.
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