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"This restaurant is always a good option for a budget-friendly lunch from their lunch menu. However, improvements are needed in the restroom facilities."
Telefon: +441732521630
Adresse: Castle Way, ME19 5TR, Tonbridge and Malling, United Kingdom
Stadt: Tonbridge and Malling
Webseite: https://www.brewersfayre.co.uk/en-gb/locations/kent/castle-lake?cid=yext_41511555
Montag: 06:30-23:00
Dienstag: 06:30-23:00
Mittwoch: 06:30-23:00
Donnerstag: 06:30-23:00
Freitag: 06:30-23:00
Samstag: 07:00-23:00
Sonntag: 07:00-22:30
Gerichte: 3
Kategorien: 5
Bewertungen: 1762
We arrived for breakfast at 7am on a Monday morning and were quickly greeted and shown to a table. The place was largely empty, just a few other visitors at this early hour. There is an all you can eat buffet with loads of choice, plus hot food cooked to order. Basically it is a full continental plus full English combination, so there is no lack of choice. Having missed dinner the night before we were very hungry. I started with a fruit salad, which was very fresh, thinly sliced apples, pineapple chunks, and peeled orange segments with all the pith removed. I also had a glass of orange juice, which was a bit thin but pleasant. We also helped ourselves to toast and croissants the latter were...
The welcome team member was friendly and the table in a good position. But….. The table was really really sticky despite being ‘cleaned’. We were a table of 8 and so two of us ordered for the table from different tills at exactly the same time. we queued to order food for over 25mins. Then, half our tables food arrived after 15mins but the other half hadn’t arrived in the kitchen so over an hour after the first half had their food we went to check and waited a further 20mins for which no apology was made. The ice machine was out of order for bottomless drinks and the self service coffee machine didn’t work either. The potion size wasn’t great for the price of the Thai green curry. The toilet...
Awful . Raw parsnips , plastic in my food , dried up potatoes , ridiculously small kids portion sizes . Wasn’t allowed dessert as told to leave as our time was up even though half the restaurant was empty) . Paid for our kids to go in the play area only to have a waitress come in and tell us to get the kids out as our table time was up . We left on Christmas Eve with very upset children , merry Christmas castle lake ! We expected your usual bad food but chose you as you were ideal for children but I’ve never seen our kids so upset at Christmas time . Your staff could do with growing hearts , the grinch comes to mind !
Sunday carvery was very disappointing. Luke warm. Beef very overcooked and dry. Brussels so hard I couldn't eat them. Roast potatoes not crispy. Mashed potato stuck solid to serving spoon. My daughter had a hair in her meal which completely put her off so she eat nothing. Refund issued. Childrens mains came before starters so were taken back but I believe the same meals were brought back after their starters as they were practically cold. Not impressed
Staying at Premier Inn for a business trip. Had breakfast at castle lake and was warmly welcomed by a lovely lady who talked me through how it all works as never been before. Even checked if I had any allergies. Very pleasant visit, breakfast was very filling. Will be returning next year. very much looking forward to it.
Came in for breakfast on Christmas Eve with the family and it was so busy but the staff were brilliant and on top of everything. Well done to all we all left full and happy. I’d like to pass on my thanks to Mel who is a manager who was so attentive.
Lovely atmosphere and very friendly staff. Mel in particular was very welcoming and helped calm our autistic son before his lunch by providing activities to keep him occupied while we ordered
Lovely breakfast, attentive staff. Good experience. Very friendly and welcoming blonde lady who went above and beyond for us. Thanks again will definitely return
We had a wonderful evening at this restaurant! The food was delicious and the staff was extremely polite and attentive. We all had a very pleasant experience.
This restaurant is always a good option for a budget-friendly lunch from their lunch menu. However, improvements are needed in the restroom facilities.
