"Brilliant! Fantastic for gluten free customers, plenty of choice. Wonderful toasted sandwiches and heavenly chips, and the best tea I’ve tasted for years!"
We didn’t book, just asked if they had a table free and were shown to a window seat in the downstairs part of the tea-room. It is suggested that if going for something more (lunch, afternoon tea, etc) that a reservation is made in advance to ensure you get a table. The tea-room is easy to find being in the main road through Bradford on Avon, by the bridge over the river Avon, with a public car park (3 hour maximum) available near-by. From the outside this historic stone building (a former blacksmith's cottage dating from 1502) really oozes atmosphere, whilst inside you can lose yourself in a bygone era of Victorian décor with walls covered in old portraits, blue willow crockery and vintage p...
Customer service abysmal. Some training required. Received multiple emails asking us to confirm booking, and making it clear that if we were not on time we would lose our table. We arrived a polite 4 minutes early only to be told our table wasn't ready. We were sent out to stand outside in the rain and told to come back in 10 minutes. When we came back our table still wasn't ready because one of the staff had allowed a couple who had arrived without a booking to sit there while a table was prepared for them. Why weren't they made to stand outside and wait? We had boked for afternoon tea. The scones were really dry and were obviously cheaply made or the previous day's leftovers. When we had f...
Needed to visit the Bridge Tea rooms as my husband lived here in the 1950's when his grandfather (Lailey) was blacksmith in the town. Exceptional place, as soon as you walk in, you feel like you are back in time with all the young ladies dressed in black dresses with white lace aprons and caps. Two floors to the premises, we had the same table upstairs for our 3 visits. Roy, the owner made us feel very welcome and paid special interest to my husbands memories of his childhood here. Our first visit we had lunch, sandwiches freshly made, and not doorstep bread, as you get in a lot of pubs, with either chips or salad or both. I had a prosecco and my husband a beer. 2nd and 3rd time we had break...
The real beauty of this place is certainly on the outside , as you go in then it all changes !! The customer service is poor , admittedly it was rather busy , but the look of dread on the waitresses face said it all as we walked in , anyway luckily we sat downstairs as the toilets are basically on the next level placed directly in the middle of where people are sat having there food , when I used the facilities the stench coming out was dreadful , as I was waiting to use the loo I could over hear the diners commenting on how disgusting it was to be sat eating there meals with the smell of someone’s previous visit to the loo !!…anyway the food is mediocre at best and the prices are high for w...
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The service, pricing, and manager at this restaurant were absolutely terrible. The service was poor as nobody checked in to see if everything was okay. Despite being told that tea refills were included in the afternoon tea, not a single staff member offered a refill. Additionally, the £4.95 price for a pint of flat soft drink that was clearly poured from a bottle was outrageous. When asking for help understanding the menu, a staff member simply told us to pick something. It's unfortunate because we had wanted to try this place for a while, but we will not be returning after this disappointing experience.
Lovely quirky tea room perfect for the tourist. Sadly not all the staff are friendly. One lady in particular made us feel like we were an inconvenience. Also noticed her bickering to a Male colleague and also rude to other customers when they entered the tea room. Food is expensive for what you get on a set afternoon tea. Sandwiches were freshly made and very tasty, but the cake was a disappointment out of 3 slices that were ordered by our party. 2 were dry and tasted burnt . We we go back No
Quaint building, well thought out decor etc. Staff not very welcoming or helpful. I'm gluten intolerant so chose a GF cake and pot of tea. Unfortunately I had a bad reaction to gluten within an hour. This affects me for 24 hours. I can only assume there was some form of cross contamination. This would have been more serious if I was coeliac. Would certainly not recommend this place to anyone with specific dietary requirements.
I was very excited to visit this restaurant with high hopes for a birthday celebration. The atmosphere was quaint, but unfortunately, some of the staff looked unhappy and were rude. The food was good, especially the sandwiches and scones. There was a large variety of teas to choose from. However, we did not receive a friendly welcome, which spoiled our experience. Overall, I would not rush back to this restaurant.
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The restaurant has a charming exterior and interior. The staff is dressed in Victorian attire, which adds a unique touch. However, the service is just okay. The prices are extremely high, with a pot of English breakfast tea for two and one dessert costing £18.20.
Brilliant! Fantastic for gluten free customers, plenty of choice. Wonderful toasted sandwiches and heavenly chips, and the best tea I’ve tasted for years!
Ploughman's Lunch Served With Mature Cheddar And Olives
Prawns With Marie Rose Mayonnaise And Rocket
Bacon And Fried Egg With Mushrooms And Onion
Sausages With Fried Onion And Tomato Relish
Mediterranean Roast Vegetables With Olives
Jacket Potato Served With Salad Garnish
Welsh Rarebit Topped With Smoked White
Welsh Rarebit Topped With Mushrooms
Fruit Or Plain Scone With Butter
Homemade Soup Served With Bread
