Service is good but can get extremely busy, so difficult to get a table, and the tables are often dirty and grimy. Moreover, watch out if using the wifi as criminals occasionally mingle as 'customers ' in some of the local cafes in Harrow to steal your identity and credit/debit card details, and sadly this location is no exception so exercise caution and use a VPN. Selection of sandwiches and pastries -especially Vegan and Vegetarian options- is disappointingly limited for the price. Good coffee though, and the leather sofas are relatively kept relatively clean.
I went to this srarbucks joint today and indeed a Venti Iced Mocha with vanilla foam. The service given to me when ordering was great and efficient. However whilst the drink was being made, the staff members could be heard talking about how they couldn't be asked to make some drinks and it was a bit of a buzz kill for the atmosphere of the otherwise well decorated, open shop floor. Overall, I would recommend this place for a quick stop, but the staff do need to be more conscious about customers.
I have been coming to this SB for quite sometime and I know how busy it can get. Today, I did not plan of coming by but a friend just asked for a favor. Deep was so helpful as my friend’s usual wasn't available. His advise made me order one for myself just to try. Leila was also very kind to offer me some help to pack the drinks to go. Thanks for the rest of the team. Kindness goes a long way.
My guilty pleasure is going to Bru Harrow on the Hill for our special coffee, and the service is always amazing. Sachin and Alexandra go above and beyond to accommodate everyone's requests with a friendly and polite attitude. They even recognize regular guests and place their orders right away. It's our favorite spot, and we will continue to treat ourselves there most Sundays.
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The staff at this restaurant are fantastic and always prepare my drinks perfectly to my liking. They offer a delicious white mocha, which is possibly one of the best I've ever had. I highly recommend Bru for its relaxed and cozy atmosphere, as well as their excellent selection of drinks, cakes, and sandwiches.
Two boys by the name of Mohammed were excellent and efficient with their work , surprising as they told me they are new but I had previously thought they were experienced. 10/10 for the both of them very impressed. Will be coming back soon for sure
I wanted to mention that Alexandra and Sachin always go the extra mile to welcome us back as regular customers. This restaurant is our favorite and we will continue to treat ourselves most Sundays.
They always make my coffee delicious, I just wanted to say about Umar and Davine training very polite and made my delicious coffee today thank you for your service!
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Too tasty excellent service good quality food and drink plenty of seating friendly staff. Must try here, recommended to everyone
Spacious place with nice staff. Music a little too loud otherwise nice place. Toilet very messy, smelly and unclean.
