I visited Buffalo Wild Wings today to pick up my order at 7 PM, and the staff member there seemed overwhelmed due to the busy atmosphere. He was taking orders from other customers and answering phone calls, which left us waiting for about 15-20 minutes, even though all we needed to do was pay. He was aware of our presence, but it wasn't until my sister asked if she could pay that he finally acknowledged us. I believe it's unacceptable to have only one person working during peak hours at night; there were at least five other customers waiting as well.
