Every single time i go there, i plan to have to approach them about getting my order wrong. Doesn't matter how busy or not busy they are. My husband went to pick up a couple burgers and some onion rings for me. Of course he gets hime and theres cheese on them. After he told them 3 times no cheese. The receipt says no cheese. The lettuce on the one was the hard round stump from the lettuce head. Wth are they even doing over there? Next time i want burger king id rather drive all the way to the one on rt 70. Id probably get home faster anyway since this location you have to go inside for it not to take a half hour with only 1 car in front of you. And idk whats taking so long anyway. The burger...
Had one car in front of us who gave their order back so instead of having the person pull up they just had them sit and wait at the window. We pulled up and our food was not ready we were given our drinks and then proceeded to wait another five minutes with no apologies whatsoever once we were given our food they just said Thank you shut the window so we had to wait for them to look over and see us so we could ask for our sources which we weren't given very rude children and 20 minutes wasted. Haven't been to Burger King in years and I guess no I no why
I would strongly recommend avoiding this Burger King. The staff struggles to communicate in English and has trouble taking and processing orders. I explained my order to one employee, but she walked away for several minutes. When she returned, she tried to sell me something different, even though I had already placed my order. Do yourself a favor and steer clear of this location! If you do happen to receive what you ordered, it will likely be cold.
I placed a mobile order a little before 9am for breakfast. I arrive at 9:15, and they can't find my order. I give all the information (what we ordered, my name, order number, order time) to the associate, and she tries to grab my phone out of myhand. This is unacceptable. No Burger King. You can't have my phone. There is no reason for your associate to try to take myproperty out of my hand.
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Andrea was the cashier today at Westmont NJ Burger King. What a wonderful personality he had. He was so helpful and polite with the questions I had about new items. Nothing was a bother for him. In today's business world, where customer service is so lacking, this young man should be recognized by corporate for representing this company in such a positive way.
A week ago they said they were out of onions. Yesterday they said the broiler is down and I can only buy chicken or fish. So this Burger King has lots of problems. Both times I went next door to McDonald's to get my food. This Burger King has a nicedining room and interior design. Otherwise I'd give it a one star rating.
Staff were friendly but service was extremely slow waited over 20 minutes with only one vehicle in front of me... Food was hot but I order a crispy chicken wrap that ended up being uncooked and the wrap wasn't great either. Would recommend going to the Burger King on route 130.
They make your food wrong and then give you attitude when you ask for the correct order. Theres two other burger kings really close by so there?s really no reason to give this store your money. No wonder the lot is always empty, hopefully it closessoon.
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I had a fantastic experience at the late-night drive-thru at Darrell's. The service was excellent, and the food was fresh and hot. The place was clean, and overall, it was a great visit!
Staff cares more about talking and goofing around than getting food out quickly . Ordered a chicken sandwich , gave me the wrong roll...
