I would like to express my sincere gratitude to your pizza shop for your prompt and generous response earlier today. After I placed an order via Lieferando this afternoon, it turned out that my order had been mistakenly taken by someone else when it was first delivered. However, your team kindly resolved the issue by quickly sending a replacement order. After speaking with the building management, we discovered that the house assistant had mistakenly assumed the pizza had been abandoned in a public area and took it, not realising it had been left there at my request. The house assistant has since refunded me the full amount of the order, which I would now like to return to you. Since I could...
