I ordered a $30 pizza it was a 14 in. The pizza arrives and is cold....the cheese is literally firm. My husband calls to inform them and was treated with hostility and attitude. He was asked questions that had already been answered which tells me the person who answered wasn 't listening! My husband was told I 'm not sending you another pizza if you 've eaten some . EXCUSE ME? $30 for a pizza and you 're telling me your not going to replace it because i ate 1 slice? We were promised a new pizza and told not to eat anymore. Needless to say I wasn 't happy with his experience and called back for the manager. The OWNER who he spoke to saw nothing wrong with the way she handled our complaint. My...
I ordered a $30 pizza that was supposed to be 14 inches. When the pizza arrived, it was cold and the cheese was hardened. When my husband called to complain, he was met with hostility and attitude. The person he spoke with did not listen and asked the same questions that had already been answered. My husband was told that they would not replace the pizza because I had already eaten a slice. After insisting, we were promised a new pizza but were told not to eat any more slices. I was not satisfied with this experience and asked to speak with the manager. The owner did not see any issue with how the complaint was handled. This was not the first time our order had been wrong, as a few weeks pri...
If you love New York-style pizza, this is the place for you. They serve large slices that strike the perfect balance between being not too greasy and not dried out. Make sure to try the Parmigiana bites, they are a must-have. The delivery hours can be a bit confusing and calling in might not always get you an answer. I highly recommend using the Slice app for ordering delivery.
I have never been able to afford the best pizza, but this is the best pizza I have ever tasted! I can't wait to have another slice of this authentic pizza. You can't go wrong with it! From the delicious sauce to the crispy crust, everything is cooked to perfection. Absolutely beautiful!
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The used to have fantastic pizza but lately the pizzas haven't been hot at all. Not nearly enough sauce and to make matters worse lately they haven't been answering their phones on Sundays and Mondays. If that's not bad enough, today (Tuesday) the phone kept disconnecting.
I would recommend changing the name of this restaurant. The location on Plainfield uses the same name but serves burnt food. The food at this restaurant is actually delicious and not the same as the other location, but the owner claims they are partners. Not a good look.
First time coming here, Carlos Pizza puts a generous amount of cheese and toppings on their pies. This is a 14 inch sausage pepperoni mushroom pizza I really like the dough is crispy on the outside and still soft on the inside.
This pizza is amazing! I have been coming here for over 10 years. The economy is tough and COVID-19 is impacting small businesses like this one. They put in a lot of effort to make delicious food - especially their pizza!
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The owners are wonderful , there pizza is so good , we have been back a few times . We have had there subs and Stromboli all excellent !! The large Stromboli could easily feed 3 people!
This is the best pizza! I have been coming here for over 10 years. The economy is hard and covid is hurting these small businesses. They work hard to make good food. BUY THIS PIZZA!!!
