Chicken Salad Chick

This was my first visit to the restaurant, and I couldn’t have chosen a better location. I knew the food had to be quite delicious when I saw the long drive thru line. I dined in and enjoyed the traditional chicken salad sandwich on a croissant. I’ll admit while the chicken salad was delectable (I ordered some to-go), my croissant was a bit dry and the pickle that came with the meal was not firm nor crispy. Those things aside, the staff is very pleasant and they get your order to you with a sense of urgency. They also work diligently to keep the dining area clean, and they’re doing a great job. During my time at this location, I was able to knock out some work and enjoyed listening to a teac...

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Then only reason I’m giving 4 stars is because it seems every other time I go there there is bits of cloth in the bread. I noticed it once and they offered me another sandwich instead if a refund but I just couldn’t eat it after that. They were polite and explained that the white “hair” all inside the bread and in my tray and chicken were from a white cloth they use to wipe their knife before cutting the bread. I’m sure it’s an honest mistake but whoever they have back there cutting it needs to start rinsing that knife more. Because this has happened multiple times now but I just haven’t said anything to them because I don’t want to be a “Karen” and look like I’m trying to get a free meal. A...

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I believe working with people means someone will eventually drop the ball. We are all human. Let’s just say communication on this team caused an issue, BUT they jumped in to fix it quickly. If you wonder how you will be treated if there’s an issue, you will be treated as the valued customer you are. It was my first time at this location, and I will be back!

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We love this chicken salad chick in West Mobile. Clean and friendly service. Great lunch stop

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Whenever I am close by I always grab a pint of chicken salad to go. So good!

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