I was so excited to visit this restaurant. it is a favorite of me that is not available outside of michigan, so while I was in the city, I did not miss the opportunity to stop and get a tour. I was so excited to finally enjoy my favorite BBQ chicken that I went back to my place without checking the order. When I came to my destination, I was disappointed to find my huh completely naked. I returned to the restaurant where the casser offered me sauce to immerse the huh in?. that's not how it is. they have restored my order by taking the huh I had to turn it into fat and then coating it in the sauce. it wasn't the taste that I was looking for. Actually, I was disappointed. next time I'm in mich...
that was okay. the customer service was extremely disgusting. visited the clawson location 5 16 22 at 4:35 4:45 clock. the two older women were very rude and evil. I asked for extra sauce and two of my drink for koleslaw, as they have only one sugar-free drinks option. the first dame threw my coleslaw and sauce into the pocket and had a bad attitude. So I asked about the manager who is the other older woman and the first lady was still while I was talking to the manager. While I'm talking to the manager, I'm probably worried, so she tells the other one she's putting in her two weeks. I've been a chicken client for years and never had this experience before. it's really sad.
Placed an order online at 12noon for a 5:10pm pick up. When I arrived they hadn’t even started my order. I stood around waiting with every other person including walk ins and I have a surprise party to bring the food to and looks like I’ll miss the surprise. I know it’s hard to find employees but my god. Get it together. I will be hesitant to return. What a nightmare.
I'm not sure how seriously the owners take the coronavirus, none of the workers had on a mask. at least they should not chat about eating because they prepare for a little. I'm sorry, but I don't want to spit,- boogers, sweat as they all touch over their face in the process.
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Lady was very rude. Placed an online order and was told once I arrived they didn't have some of my order and they couldn't refund it since it was done online with my card. Not impressed with the way this store is owned and operated.
Chicken had a crisp light coating and was great as we're the Cole slaw and green beans. They were the perfect choice for a summer picnic in the backyard.
I love the chicken shack potatoes and I just heard in my email that the original chicken shack chicken bites are back!!! Thanks chicken shack!!!!
they always make it fresh when they order. yes it takes 10 15 minutes, but it is worth eating hot, fresh.
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Picked up chicken dinners on the way home from shopping. Always great flavor.
Awesome staff very friendly and quick food was perfect
