1 /5
Bewertung
★
The person taking my order claimed to be the manager and told me there was nothing she could do since it was past the cutoff time. Her attitude was rude and dismissive, showing little concern for the fact that I had been waiting since 10:20 AM. If the cutoff time is so strict, there should be a better system in place to accommodate customers who have been waiting in line while others cannot place their orders. Even McDonald's has a better system, where a team member takes orders in the parking lot while others receive their food.
For a company that prioritizes customer service, this was a very frustrating experience. When I reached the window, I asked to speak with the manager I had talked...