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"Our server was very sweet and attentive. The roasted street corn was AMAZING!!!!! It was the first time I've ever had it and its now my favorite thing from chili's."
Telefon: +16305848013
Adresse: 3795 E Main St, Saint Charles, Illinois, 60174, United States
Stadt: Saint Charles
Webseite: https://www.chilis.com
Montag: 10:00-22:00
Dienstag: 10:00-22:00
Mittwoch: 10:00-22:00
Donnerstag: 10:00-22:00
Freitag: 10:00-23:00
Samstag: 10:00-23:00
Sonntag: 10:00-23:00
Gerichte: 8
Ausstattung: 6
Kategorien: 5
Bewertungen: 698
So this wasn’t a total bad experience but I do want to explain our experience. So it was a Friday night dinning in and our server was supposed to be a lady name Megan. She wasn’t very helpful and I found it kind of frustrating that she seemed very uninterested in helping us. She was borderline friendly but I got a whole vibe from her that she didn’t want to serve us. She at first didn’t help us but a female who I assume was a hostess. It took a while to actually get our server Megan’s help to assist us to order. But the rest of the staff was very helpful to her so that’s why it wasn’t a terrible experience. We ordered our appetizer and entrée with our beverage with the hostess before our act...
ZERO STARS!! AVOID THIS PLACE!! I don’t get how they are still opened. We got seated and the host (the manager) didn’t inform anyone we were here. A waiter didn’t come by till after 15 minutes! FINALLY got our food and everything was wrong! No waiter was there to tell. We both felt sick after a few bites. The workers were just sitting around the corner laughing. On top of everything the table was dirty and our utensils were covered in dried up food. HORRIBLE SERVICE AND EXPERIENCE!! The wait time messed up the rest of our plans.
This location appears to be understaffed. Our poor server was handling all the tables in the bar area taking orders, delivering food, busing tables, and tending bar. We watched other patrons who arrived after us recevie their food ahead of us. Eventually, after a long wait, we just paid for our drinks and left.
Five stars for food. Understaffed when we went around 2pm. Chili 's needs an on call list. A bus boy for cleaning and disinfecting tables, refilling water etc would help the wait staff and keep guests from walking out because of the delay.
Our server was very sweet and attentive. The roasted street corn was AMAZING!!!!! It was the first time I've ever had it and its now my favorite thing from chili's.
