I literally just stood in line for over an hour waiting to just order food. When I got up to order the worker who was working alone making everyone?s food stop taking orders and just work on online orders. Leaving everyone in line waiting. She did not say anything to us she did not apologize she did not explain what was going on As everyone just stood there waiting for about 20 more minutes. When she finally started to take my order she had a bad attitude she was tossing things around slamming spoons into the condiment bowls and was just very rude. I have never experienced this at any chipotle and I definitely will not be going back to the Chipotle. I will travel further to go to another one...
I ordered online, and I won't be doing that again! The staff were chatting and laughing among themselves, completely neglecting their customers' needs. I ordered two items with extra chicken, which cost an additional $3.50 each. To my surprise, I only received about 7-8 pieces of chicken, making it feel more like I had ordered veggie bowls or burritos instead. When I requested extra sides, the girls had terrible attitudes toward me. I ended up waiting another 10 minutes just for them to pack those sides, and I had to get the last sauce myself because they weren't paying attention. I really think a qualified manager needs to be put on night shifts immediately.
I had to stop visiting this restaurant, despite its convenient location. Even when you place an order through the app and arrive at the scheduled time, you still end up waiting over 20 minutes. During my last visit, I noticed that the employee preparing takeout had her hair touching the food, which was quite off-putting. They often seem to be out of various items, and while a couple of employees are working hard, many others just stand around doing nothing. It's disappointing because Chipotle offers great food, but when the staff lacks dedication, it really impacts the overall experience.
Chipotle in this area is horrible. I just experienced the most disrespectful food service employee. This young lady worked the online orders station this evening and proceeded to be disrespectful and rude towards me in response to a simple question. When I asked to speak to a manager to address the situation, the young lady continued to be disrespectful and a coworker was encouraging her. The manager apologized for her, but did not take her off the line to cool off or anything. Is this how Chipotle trains their employees? Their leaders? Is this the standard? Corporate has been contacted.
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I waited for over 30 minutes in line as online orders were being made and the in store lines was increasing. It was unorganized and it seemed like all the staff were doing their own thing. Laughing, telling jokes to one another, and not being courteous to the paying customers. I asked to speak with the manager, and Kennedy came from the back but did not show any concern for my issues. I adked for corporate's telephone number and was told by Kennedy I could look it up online. I will never patronize this establishment again. It was dirty and the sevice was poor!
When I order with their app, they always put little to no cheese even when I requested extra cheese. One time they didn't even put any hot salsa. There was separate day when their app informed me, they were out of cheese, further confirming this isn't a one time thing. To their credit, they do not under-cook the rice. Update: Rice was severely undercooked. Be sure to hold on to your receipt. This location seems to be hiring new people every week, due to high turnover rate.
Every time I ignore my better judgment and give this restaurant another chance, I'm left disappointed. I always end up feeling unwell because the sour cream has an off taste or smell. The guacamole is often brown, and they consistently get my order wrong. If I could give zero stars, I would. They never seem to want to correct their mistakes, making it a complete waste of money. I definitely deserve a refund.
The chips were definitely STALE, there were remnants of food trash on tables and floors. I couldn't believe it!! The handling of the food was respectable and the staff were efficient. I am definitely not one to make a fuss but I will ALWAYS give my honest opinion. ?
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There was a long line at 5:00 today, but the staff remained friendly and seemed to enjoy their work despite the rush.
Good food, great portions and quite expensive. What else do you need?
Selbstgebautes Kindergericht (Beef Barbacoa)
Kinder Bauen Es Selbst (Chicken Al Pastor)
Quesadilla Für Kinder (Chicken Al Pastor)
Kinder-Quesadilla (Barbacoa-Rindfleisch)
Selbstgemachtes Kindergericht (Nur Käse)
Bauen Sie Ihr Eigenes Kind (Sofritas)
Kinder Bauen Es Selbst (Carnitas)
Chips Tomatillo-Grüne Chili-Salsa
Kinderbau Zum Selbermachen (Huhn)
Gehen Sie Zur Halben Veggie Bowl
