"The restaurant opened 30 minutes late, and the staff seemed unconcerned about the delay. They only take online orders, which can be frustrating if you're in a hurry for lunch and end up waiting at the door. I don't intend to go back!"
I placed an order through the app, which stated it would be ready at 6:40 PM in Blaine. Despite the restaurant being fully staffed, they were significantly delayed. I ended up waiting until 7:30 PM to receive my order. The staff at the counter were not very attentive to customers, whether they were picking up orders or waiting like I was. After handling a rush, the counter employees seemed to just stand around instead of assisting with the orders waiting to be picked up. When I asked about the delay, the counter staff wouldn’t share how far behind they were, but someone from the back mentioned they were still about 30 minutes behind while they were bringing out another order. It would really...
What time does this restaurant open? The sign on the door says 10:45 AM, and Google confirms the same time. What I found surprising was not only that they opened the doors at 11 AM, but that the staff—around six of them—sat down to eat while the rest of us waited outside. They didn't even bother to offer an explanation. A simple explanation could have made a significant difference. An apology to the nearly ten of us waiting for the doors to open would have made a big impact.
It might have just been an off night, but the restaurant felt quite chaotic. The young employee at the start of the line was overwhelmed, trying to manage everything while the other staff rushed around in the back. One of the shift leaders was shouting for more help up front, but no one came to assist. As a result, the entire process took longer than it should have, with one person handling everything. The food was good, but the service was lacking.
I recently picked up an online order and was disappointed to discover that I received just a small piece of chicken in a dish that was supposed to serve a whole chicken. It definitely didn’t include a whole chicken at all. While this could have been a mistake, it felt like it was done on purpose. Just one tiny piece? It felt like a prank at my expense. I would recommend against going back, no matter how much they spend on TV advertising.
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During my recent visit to pick up an online order, I was disappointed to find only a tiny piece of chicken in my chicken bowl. While I can understand a mistake that might leave out the chicken entirely, getting just one piece feels deliberate. It seems like I was shortchanged, and I can’t shake the feeling that they might have found it funny. Because of this experience, I won’t be returning, no matter how much they spend on TV ads.
If you arrive for a DoorDash pickup, the staff here will completely ignore you. Orders are consistently not ready on time. This one restaurant is negatively affecting my ratings. Remember, we are delivering YOUR food to YOUR customers. Please don’t walk away when we’re at the pickup location. It’s the same frustrating experience every single day at this place.
If you're a DoorDash driver, be prepared for the staff here to completely overlook you. Orders are consistently unprepared. This one location is negatively affecting my ratings. We're delivering YOUR food to YOUR customers, so please don't disregard us when we arrive for pickups. It's the same frustrating scenario every day.
Most of the food was decent. However, the guacamole was lacking in onions and had too little avocado, so I didn't enjoy it as much as I normally do. I also ordered two portions of cheese, but when I arrived, they informed me that there was an issue with the queso machine, so I couldn't get that either.
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The restaurant opened 30 minutes late, and the staff appeared indifferent to the delay. They should have informed customers that they only accept online orders. It's frustrating when you have limited time for lunch and find yourself waiting for a place to open. I won't be going back!
The restaurant opened 30 minutes late, and the staff seemed unconcerned about the delay. They only take online orders, which can be frustrating if you're in a hurry for lunch and end up waiting at the door. I don't intend to go back!
