This location is terrible. Came here on a weekday around noon and they didn't have any fresh rolls ready. They said they only had packs and they looked at least a day old but was told they were made in the morning...if they were made in the morning why didnt they have any out to sell?Came back a 2nd time for fresh rolls and was told that the 4-pack made a few hours ago. I was skeptical since they didn't look like it and of course when I got home to reheat them, it was dry and not fresh at all. This is my first time having a bad Cinnabon...very disappointed. The woman who helped me was also rude af. Not sure if she was the manager or owner but sure acted like one.
Pretty much the worst Cinnamon location. Had a discount code that said show a worker to redeem but the manager said he wouldn't honor it because they are a private owned location and don't have to. Was pretty much rude and condescending. The other employees there are barely decent. When giving them my info to verify they needed me to spell yahoo?. Lastly, the buns look like they've been sitting out for hours with the crust topping dried up to the point where it's brittle. Would not recommend giving them your business unless you want to risk stomach issues from food left sitting for hours.
I'm not sure if it is this particular location/booth or batch of cinnamon rolls that they made today...but my roll was flat and it did not have that soft fluffy bite to it. The frosting also tasted off, it had more of a vanilla frosting flavor (like the pillsbury one that you can buy at a grocery store) and it lacked the usual cream cheese flavor. Overall, my roll did not taste like the standard Cinnabon roll. I'm pretty disappointed because I love Cinnabon and this is the first time I have had a problem with the quality.
My daughter loves Cinnabon, so every time we're in the plaza we order coffees and a few Cinnabon. Ruby the manager is extremely rude so I avoid to purchase with her. Bit today my daughter was craving a Cinnabon ,I asked Ruby if she had a y fresh since she was giving me the last one on the tray, she then replied with an absurd attitude that this was the only one left. Then my 5 yr old askedfor a fork and she was very rude to him. My so. Wondered why she was mad?? I told her I didn't appreciate her attitude towards my son.
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I usually don't write reviews, but I was taken aback by my experience here. The man at the counter sold me a cinnamon roll with a smile, even encouraging me to buy another, despite knowing it would likely upset my stomach. I really wish I had checked the reviews before making a purchase because I ended up feeling ill for two consecutive days. They appeared fresh, but unfortunately, that wasn’t the case.
This is by far THE worse Cinnabon ever! Not for the food, for the service. Very rude woman working there. Don't know if she got there late to open, nothing was ready, came back at 12, and what I wanted was not ready. Seems like because I wanted it, she made sure to tell me that it would be at least an hour or hour and a half! Will NEVER go back to that Cinnabon. Will drive father to another location.
When you come to the mall you get a cinnamon roll. I was second in line and the line moved fast. I ordered my regular, a classic bun. I asked for a a second for and I was told I can only get one utensil per item. I was disappointed. I walked to my car and my roll was barely like warm. Even more disappointed. I paid almost $7 for a luke-warm bun that came with I ply napkin and fork.
I encountered an incredibly rude woman who wouldn’t even scan my rewards. She insisted that I had to back out of that screen, fully aware that I would lose my reward in the process. To top it off, she sarcastically said, "Thank you."
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The Cinnabons had very little frosting, especially in comparison to other locations.
Served drinks with spoiled milk and wouldn't give a refund
Beilage Von Ghirardelli Schokoladensauce
Karamell-Pekannuss-Mitte Der Rolle
Signature Frischkäse-Frosting Pint
Classic Minibon Rolls Cinnapacks
Seite Des Karamell-Zuckergusses
Seite Von Frischkäse-Frosting
Karamell-Pekannuss-Bonbons
