It was fine but I would much prefer support a local independent coffee shop. Rockfield Centre is a 5 min walk from Costa and has an excellent cafe with a kids play area and superior coffee using milk from Wee Isle Diary (Isle of Gigha) . Plus the centre is community run. Costa itself wasn't a great customer experience. Staff don't seem to want customers beyond 4pm despite 5pm being closing time. They ask everybody who is sitting in with their coffee to leave at 4.30pm. They are more concerned with chasing out paying customers than (for example) ensuring it is only paying customers that use their toilets. people barging past those waiting to collect their coffee order so they can use toilets...
I have taken note of some of the reviews . I have to say my experience was wonderful. In particular the lad behind the counter was highly professional especially when I asked him about potential allergic ingredients. Yes the store was unorganized however their extremely short staffed. My latte was amazing the best I have had the service was really good so well-done to the lad who served me gold medal. It's far to easy to make judgements based on reviews especially trip advisor where anyone can make up anything. As far as I'm concerned this staff member was extremely switched on so thank you to him. I will be back and if you haven't had a Costa blue berry muffin I suggest you try it
Horrible customer service, went with my son on the 14th of September at 4:45pm and the Justin Bieber wannabe with the face all over his face had no problem on interrupting the making of our coffee, that he has already ringed up on the till to start chatting and making a take away coffee to one of his friend that was leaving the place. Really disappointing. Costa shouldn’t tolerate this type of behavior from a careless employee.
The restaurant is conveniently located near the ferry terminal and train station. The coffee is delicious, and we enjoyed the Marks and Spencer porridge with fruit for breakfast - it was fantastic! The staff is friendly, even when they are busy. The gingerbread latte is also superb.
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James and Alison were excellent hosts at this busy event. They took great care of us, and we really appreciate their support for our veterans fundraiser. A huge thank you to all the staff!
I was there on the 18/6/22 with my son we traveled from middlesbrough we really liked the tee and coffee and it was at a really good price only problem was in the toilets.
quite a lot they would expect from a costa. to force the non-sensual Kovid rules strictly, I ask the people to mask the furniture and not to move.
As always. Excellent service. Great staff. Despite being very busy. We were served quickly. Tables cleared and cleaned as people left.
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great costa to sit and relax, the staff was polite, prompt and well presented. there are customer toilets.
Busy place with amazing people who never seemed to run out of patience. The coffee is consistently great.
