I will not be returning to this restaurant. I would have liked to give it less than one star if possible. The food was okay, but the customer service was terrible. The woman who took our order seemed annoyed and treated us as if we were a burden, even though we were the only customers in the restaurant at the time. After ordering, we left to get a drink and when we returned, she was gossiping about us with another customer, calling us 'rude'. When we asked for forks, she rudely responded that they were in the bag and made fun of us with the other customer. I felt embarrassed and disgusted by the experience and will not be returning. After reading other reviews, I know I am not the only one w...
Chips are terrible and over priced Back one year later to give another try and your staff member Cynthia is the most ignorant unpleasant person I've dealt with. No customer service skills and talking about customers behind their backs. It's as if absolutely everything is a bother for her. She needs to realise the customers are the heart of any business and she's rapidly damaging any reputation downpatrick outlet has. Needless to say I am not impressed at all one year on from my previous disappointing visit.
This restaurant has really deteriorated over the years. The previous staff used to be great, but the current staff doesn't seem to care. The chips are either overcooked or undercooked. I would avoid eating here unless I had no other choice.
Herrons does tasty chicken drumsticks, but I can't get a drumstick meal from their menu. Drumsticks are reserved for the kids menu. Mealboxes are only for chicken pieces. Needs for variety for mealboxes.
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I have never had a bad meal from this place! I especially enjoy the delicious chicken burgers with super crispy chips. My child always eats the chicken nuggets and chips and loves them.
Curry chips now come in a cup no bigger than the size than your fist. As a regular customer and appreciate the rising costs I don’t think so . Time to move on.
This restaurant is excellent - the food is delicious, the staff is always polite, and there is plenty of food.
The restaurant offers a great variety of chicken dishes with good quality and delicious meals.
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Stinking. Avoid unless you like congealed gravy and tasteless chicken
Love the chicken gravy 110%, has to be thick, so delicious
