Dairy Queen Grill Chill

The total seemed unusually high, so I checked the receipt and realized he had misunderstood my order. When I brought this up, he insisted he had made no mistake. I explained the situation again, but he became argumentative, so I decided to go inside to discuss it further. I showed another employee the receipt and explained that there had been a simple error in my order, and I requested a refund for the overcharge. He took my receipt and walked to the back but returned only to hand me my bags without addressing the overcharge. Moreover, we were still missing our drinks. I pointed this out, and he had another employee retrieve them for us. Unfortunately, he provided two medium drinks instead o...

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This place has days where it's a five star but on average I give it three stars but that's mostly for consistency. I go here alot, it is by my house and I have kids who love treats. I never realized how extensive DQS menu was until we moved near it butwow they have a ton of really fun treat and drink options. During the day I think management staff is there and so if you wantfive star service go before 3pm and you'll get exactly what you ordered. After 3pm however, they have a younger staff, probablyhigh school students which is great cuz the kids gotta start somewhere but you can tell things can get a bit rough in evenings.I do think though that this little store gets hit hard, long lines a...

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At 630PM the doors were locked and no signs stating the lobby was closed for service. Only the drive through was open and operational. Since we walked to the Dairy Queen on Lockhaven in Keizer we weren't able to dine in or order food. I called butwas met with a automated service requiring a pass code. Way to operate a business. Four cars pulled on while I tried calling. Ofcourse they all left but did not go to the drive through.

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I ordered the large rotisserie basket ($12.47) with a side salad, but what I received was disappointing. There were only 8 small pieces of chicken, 2 pieces of bread, and about 10 pieces of lettuce, some of which seemed rotten. This is hardly what I would call a salad! Additionally, there were no fries included in my order. Overall, it was expensive and definitely not worth the money.

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This Dairy Queen was much better under the previous owners in terms of quality and service. The drive-thru was slow, and this is the second time I requested a Blizzard and paid extra for additional candy, only to receive mostly ice cream with hardly any candy sprinkled on top.

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