"The food is good, but I ordered a three-meat plate and requested extra brisket for two of my meats, which they didn’t fulfill. Overall, the portions are quite small for the price you pay."
The food here is quite good, and the staff is very friendly. However, we don't visit often because we often encounter some kind of problem during our visits. About a month ago, the restaurant was so cold that we had to eat in our coats and gloves. Unfortunately, the food was also served cold, which I can understand given the chilly environment. We returned about a month later, only to find that they had run out of jalapeno cheddar sausage in the middle of our order. This wasn't a huge issue, and we managed to find something else, but then we discovered that the ice machine was broken. Once again, the staff was accommodating and eager to assist, but sometimes you just want a hassle-free meal....
I ordered delivery through DoorDash and, while my receipt was accurate, I was missing several items from my order. I’ve already resolved this issue with DoorDash, and the problem wasn't with the delivery driver. I ordered two meat plates that included chicken breast and sliced brisket, but I only received cold, chopped-up brisket. I also didn’t get the two drinks I ordered. The brisket was dry and lacked flavor, and the same went for the okra. Considering the price, the portions were small and the food was just mediocre. They advertise as Texas barbecue, but having just moved here from Texas, I expected much better. I recommend heading down to 28th and checking out Sandman's instead!
Two weeks ago we ate Dickys BBQ from the location in Traverse City, MI and we loved it. Amazing food, large quantities, fresh and crispy fries, overall a great meal. Tonight we went to Dickys BBQ in Jenison and it was like a totally different restaurant. Tiny portions, soggy fries, and had to be reheated. (We live 3 mins away and we 're waiting there for it to finish cooking so it 'd be fresh and hot). While there, we had to wait for the mac and cheese to finish cooking as i saw them scrape it out if a plastic bag directly into the serving dish.They also forgot our sauces. Overall we were not impressed by this location.
I used to really love this place. It was a bit pricey, but the portions were generous. Now, they hardly give you a handful of sides. They used to fill the bag, but now it barely amounts to a quarter of what it used to be. I ordered the mac stack, and there was hardly any macaroni in it! The meat portions are still about the same, but sometimes the meat looks shriveled and old. Plus, the fact that they got rid of waffle fries is just disappointing. Those, along with the pork and onion tanglers that were served with sauce, were amazing, but now they're gone! I'm very disappointed!
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Don't use the app to order! If there is any kind of line in the restaurant. they will ignore the app orders. If you want their food, it is faster to just walk in and order. Placed an order at 6:00PM for 6:30 pickup. Left at 7:15 with no food, got sick of waiting and excuses.
Absolutely delicious! The Texas barbecue is fantastic and offers great value. The staff is friendly, creating a welcoming atmosphere. It's a nice, quiet place to enjoy your meal, although takeout is also an option. I definitely recommend Dickey's!
They unfortunately out of several menu items. I didn't receive the correct order and the store was pretty dirty. The food I did get was pretty good. Except the Mac n Cheese is really bland. Probably be a while till we think about visiting
accommodated my order request beautifully!Your team ROCKS! Your creamy Mac and cheese is second to none!Your sausage is second to none!I'll be back to try other delicious choices! ?Kid-friendliness: Family eatery!
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I tried the chicken, turkey, sliced beef brisket, and pork ribs, and all of them were tender, juicy, and well-seasoned. The food and service were fantastic, and there were plenty of tables available.
The food is good, but I ordered a three-meat plate and requested extra brisket for two of my meats, which they didn’t fulfill. Overall, the portions are quite small for the price you pay.
