Worst customer service ever, from people who clearly don’t care about customers. Food was ordered but delivered far outside of the agreed time slot. This was a minor annoyance but in compensation for having to eat cold pizza we were offered some cookies. We accepted but when these did not arrive within 90mins we called the droitwich branch to be informed by the “manager” that they had decided to not honour the offer. No attempt was made to inform us of this decision so we were left to await an order which would never arrive. Calls to the branch were handled with rudeness (putting phone down on me) with subsequent calls unanswered. This is awful, making a minor issue into something much worse...
Ordered online yet they still managed to get the order wrong. Ordered a veggie supreme with extra olives, garlic butter extra cheese. What we got was a olive pizza with garlic butter and extra cheese, not a vegetable in sight. I ordered one from the new Italian menu which was ok. The topping had all fallen off when it was sliced so I had the pick them from the cardboard box. All in all not terrible pleased as pizza is not a cheep meal. I did ring and complain. My complaint was handled ok offered to redo the pizzas. it’s a bit late then). So we were offered 50% of our next meal. I love pizza. You need to take more care when making them not only to get the order right, they also need to look...
Ordered pizza on the dominos via the app which worked well. Email confirmation of order. Pizza arrived quickly. I am always disappointed with the pizza. Mine had all the jalapeño on one side, lacking in cheese. The other pizza came completely wrong not a half and half, but after a quick phone call all sorted. The next pizza came really fast and was well made with plenty of cheese and looked lovely. I have to say that they seem to skimp on the toppings unless you make a complaint. It feels like you should say that you won’t expect substandard pizza. Fed up, come on Dominos Droitwhich pull your socks up. Make them right the first time round. Make a stand for quality! It’s not like pizza is a c...
Due to the fact that the kitchen was not operational, my partner and I decided to grab a quick dinner at Domino's. I had been to this restaurant before but they did not have the dish I wanted, so I left empty-handed. This time, we were both very hungry and determined to leave with something to eat. We both prefer thin and crispy pizzas, so we ordered a medium one. However, the pizza we received was not thin and crispy and lacked flavor. As we waited for our order, we watched as the pizzas were being prepared, but unfortunately, the end result was disappointing. This experience has led me to the decision that I will not be returning to this restaurant again.
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I will never order from Domino's Droitwich again. I recently ordered a pizza and it arrived with no cheese. When I called to complain, the person on the phone, who I could barely understand, insisted that I had ordered it without cheese. I told them I definitely did not order it that way, and that it must have been a mistake on their end. However, they refused to send me a replacement and kept blaming me for the error. It was frustrating to be left with a cheeseless pizza. Who in their right mind would order a pizza without cheese?
I pre-ordered a pizza to collect in the evening. It was ready 35 minutes late, I had to wait inside packed full of customers, and I got a £60 parking ticket...for a £10 pizza. Complained to Domino's head office, who basically replied that they don't accept any responsibility for late orders. Domino's has no say over the car park, and the car park doesn't care that I overstayed because of Domino's slow service. Not giving either my business anymore.
After a day out in Birmingham I fancied a bite to eat on the way home. I have never had a dominos in all the time it's been here! So I thought I would give it a go! The place was quiet and I ordered quickly. My two pizzas took ten minutes. They were very nice, I enjoyed the garlic dip and they had plenty of toppings. It was a rare treat as I did find it a bit expensive but as a one off it was enjoyable.
We ordered two large pizzas, garlic bread, and sides of wedges, among other things. Everything looked appetizing and mostly tasted really good. However, we were a bit disappointed by the pale wedges that seemed undercooked. It seems to be a common issue at Dominos according to some family members who are regular customers. Overall, though, the experience was very good.
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Had a pizza delivered, the middle was watery and under cooked and the pineapple tasted off. Could of been a 1 off but not good if the staff are sending out food like this.
These idiots could never find the address and was delivering cold pizzas. Irregardless of how many phone calls I made to complain about the pizza orders being late.
