Terrible service. As someone who works in retail, I can honestly say this was one of the most frustrating and disappointing experiences I've had. Most of the staff seemed very young. When I arrived at the drive-thru, there was no one else there. A young lady, who was friendly and polite, took my order. By the time I got to the window, my coffee was ready. The young man at the window was also nice as he took my payment and handed me the coffee, but the food wasn’t ready, so he asked me to wait. Almost 10 minutes passed, and there was a line of six cars behind me. Another young man approached and almost handed me someone else's order, stating, “two xxx wraps.” I corrected him, saying, “I order...
I've been to this restaurant several times, and each visit has resulted in a problem. They consistently get my order wrong—whether it's pouring the wrong type of milk, not making it decaf, making my drink primarily milk, or only filling the cup halfway. While Starbucks may be pricier, at least I get exactly what I ask for.
One of my favorite Dunkin! The staff is ALWAYS friendly when I go thru. The inside is the cleanest I have ever seen. And it is nice to actually feel like I am not a bother to them when ordering ahead and picking up vs other Dunkins I visit in my travels.
My Boston cream had no cream nor did my replacement. The replacement different donut seemed really doughy, not light and fluffy. Felt like the baker was stoned. The device was very good
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The service was quick, but my coffee consistently has a slightly burnt flavor. I'm not quite sure why that is.
I think it was just that the kid on the drive thru was brand new. He was a bit overwhelmed.
Guy behind the counter was super nice and efficent. Makes a difference.
The donuts were fresh and oh so delicious ?
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Super clean and friendly
you cannot go wrong at
