Giving 2 stars instead of one because the food is ok. Just about everything else is not good though. Service is very slow even when they are not busy. And you might not get the right thing. Check before leaving. Ordering on the app won't help. Almost every time they forget something or get the order wrong. You'd think reading it off the screen would make it easier. Some people might be turned off by the hanger arounds outside. I bet they could do a better job though. Once I was propositioned here which led to an awkward encounter in the parking lot. I drove off since it was shady AF. Perhaps some other gentleman may enjoy that takeout!
I arrived 40 minutes before closing, and it was evident that the staff was not keen on being approached. While I can understand their eagerness to end their shift, there’s no excuse for the entire team to display rudeness. If they’re unhappy with their jobs, maybe it’s worth considering a change. It’s quite disappointing to witness friendly customers being treated with such disrespect by the staff, as it reflects badly on the establishment as a whole.
The staff used to be really friendly, but lately they've come across as indifferent. They wouldn't give me any cream packets or a container for dressing my coffee. It felt like they either didn't set the coffee filter right or purposely let grounds get into my cup. I feel like I lost about $1.25 of the money I spent. I would appreciate a refund of $4.
The staff here used to be friendly, but now they seem indifferent. They refused to provide me with any cream packets and didn’t offer a lid for my coffee. It also appeared that they didn’t put the coffee filter on properly, as there were grounds in my cup—about an eighth of the drink was undrinkable. I would like to request a refund of my $4.
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Yesterday, I visited this restaurant to discuss an issue I had encountered with the manager. Unfortunately, the man at the register displayed unacceptable behavior. In my previous visits, however, I always had positive experiences with the staff, particularly the ladies, who were consistently pleasant and accommodating.
The restaurant is extremely clean, and the staff always makes sure to quickly clean up any mess. The bathrooms are well-maintained too. I'm truly impressed by how tidy everything is. Thank you all!
I love this place, they always have donuts available. They missed my call I'm guessing they were busy at the moment. The employee called me back right away.
Angelina was very courteous and professional. She was great with her customer service. And timely in preparing the order.
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i literally had hair inside of my bagel and ik it wasn’t mine because of the color.. i ended up throwing it out:
The place I have no problem with service and the selection like all the other Dunkin I have visited
