Hello !I stopped by Dunkin’ this morning because I actually had time today. This dunkin drive through is always packed so it’s best to come early!! I ordered over the intercom but still had to retell my order at the window because they were confused about it somehow. I thought this would go by fast since Dunkin’ usually gets you in and out. I didn’t like how I had to retell my order because the goal is to stop by get food and continue to head on with my day. I informed the guy at the window I ordered at the intercom and he responded with the lady was confused BUTT I’m confused on why she didn’t inform me to retell my order. Also the sweet ice tea wasn’t sweet. I’m sure they don’t have an act...
The lady working at Dunkin' made me a delicious salted caramel cappuccino blast, and she was fantastic! I ordered it four days in a row, but then the manager, Tom, told me I couldn't order that drink anymore at the drive-thru. I understand they have timers to keep things moving. A few days later, I went inside and spoke with the manager, and now I can enjoy that amazing drink by coming in! It was wonderful to see the team working together to fulfill all the orders. The teamwork was truly impressive – if I could, I would thank Tom, Maria, and the entire crew. It’s teams like yours that make America run on Dunkin'! The menu offers so many great options, but that salted caramel cappuccino blast...
I went to get a iced latte and after I paid the lady handed me a cup of milk. I grabbed a cup and looked at it and noticed it was all milk with no espresso. I politely told the lady that it appears they missed the espresso. She told me that’s how it is and if I want espresso it’s an extra two dollars. I told her I just wanted a regular iced latte and she refused to provide what I order and paid for, instead I got a cup of milk with ice. I took the loss and just left oh well that’s on me to never return to this Dunkin’ again. No attempt to correct her error and refund was out the picture. Beware of this place. The sad part it was likely the owner I was dealing with.
I went in to this Dunkin’ Donuts just a moment ago and I wanted to use the restroom. I think because the ladies English was so bad she seemed like she was very irritated at the fact that I was asking about the restroom. And there was a problem I guess the men’s room was down it didn’t work. But she just seem to have a very nasty attitude towards me. And I was going to purchase some breakfast there but after that I just use the restroom and walked out! Now in the past this has been a pretty good Dunkin doughnuts. But if they let that lady do the talking I don’t think I want to go there again and I wouldn’t recommend it to anyone .
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The lady that works there made Maria me a salted caramel cappuccino blast Shes the best they made it 4 days in a row than the manager Tom told me I wasn't allowed to order that drink anymore that was in the drive thru I know they have timers..which is probaly.. I went a few days later inside talked it out with the manager and I will come inside now and get the amazing drink it was a pleasure watching these guys work as a team to push out these orders!!! Amazing team work if I could i would thanks tom and Maria and the whole crew. Crews like you is why AMERICA RUNS ON DUNKIN!!!
I received an incorrect bill with no receipt, and the iced coffee came without a straw. This was my first and last visit to the restaurant.
At this restaurant, I did not receive a receipt or the donut I ordered. Additionally, my order was incorrect.
The menu at Dunkin' was outstanding! This has been the best experience I've had there in a long while!
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The staff appeared fatigued and struggled to process our order correctly.
My baby loves the hash browns and chocolate munchkins at Dunkin'.
