I walked into his location hoping to grab a quick coffee upon walking in there was two employees that seen me walk in and not one even one acknowledged me. After about five minutes of me standing there one of them said I?ll give me a minute and I?ll bewith you. Another few minutes happen to go by and the employee decides to start taking a drive-through order instead of helpingme. So I asked kindly if she could get me a medium regular coffee when she?s done. She replied to me that they have no coffee.I was at a loss for words so I asked for regional managers number and I was brushed off. Honestly I thought I?ve been in somebad Dunkin? Donuts locations but by far I feel this is the worst this...
Dunkin' - Tisch resevieren
470 Main Ave, 06851, Norwalk, US, United States Reservierung"they say they are open. but they are not around 530 o'clock"
Details
Telefon: +12038466017,+18774144477
Adresse: 470 Main Ave, 06851, Norwalk, US, United States
Reservierung, buchen
Stadt: Norwalk
Öffnungszeiten
Montag: 04:30-22:00
Dienstag: 04:30-22:00
Mittwoch: 04:30-22:00
Donnerstag: 04:30-22:00
Freitag: 04:30-22:00
Samstag: 04:30-22:00
Sonntag: 04:30-22:00
Statistiken
Gerichte: 10
Kategorien: 5
Bewertungen: 566
Adresse
Bewertungen
Always go here and it's usually always amazing service! Recently though me and my friend have been having trouble with our orders being right, and it's always this one lady that takes the orders over the intercom. She never relays the orders back and earlier today when we ordered and repeated it back to her several times and it still wasn't correct, we were met with hostility and the girl gave us a lot of attitude. I usually never leave bad reviews but the one woman was very rude and when we told her the issue, she gave us an even bigger attitude and more condescending words, we had to go back to our house and fix the drinks that we paid for, ourselves. Until the issue is fixed we will not b...
I honestly think the employees are not well trained in customer service, ESPECIALLY for a coffee shop, let alone a dunkin. Every morning Monday thru Friday I come here, and there’s a delay picking up my order that’s placed 15-20 minutes ahead of time. And today was the pinnacle, lost ticket other people picking up my bag of food, me having no clue that it’s even mine because the receipts are just thrown on the counter in view of the employees only, and the person who I addressed about my missing coffee was very rude, and out of spite put not ice in my large ice coffee. I was not rude either.
I honestly think the employees are not well trained in customer service, ESPECIALLY for a coffee shop, let alone a dunkin. Every morning Monday thru Friday I come here, and there?s a delay picking up my order that?s placed 15-20 minutes ahead of time. Andtoday was the pinnacle, lost ticket other people picking up my bag of food, me having no clue that it?s even mine because thereceipts are just thrown on the counter in view of the employees only, and the person who I addressed about my missing coffeewas very rude, and out of spite put not ice in my large ice coffee. I was not rude either. Reserviere jetzt einen Tisch
This location consistently gets my orders wrong. I initially thought it was just a one-time mistake, but every time I give them another chance, they disappoint me! I’ve decided to just go to the one in Wilton, as they always get it right.
This location keeps getting my order wrong at the drive through, such as missing one of two items or substituting an iced coffee for a regular coffee. They do quickly turn it around at the window though.
This Dunkin' Donuts location has fantastic customer service. The young woman at the drive-thru in the morning is incredibly friendly and quick. The Main Avenue location has become my favorite spot!
Waiting in line for over 20 minutes but I'm still gonna hold my ground, The guy at the window is really nice seems like they need more employees Reserviere jetzt einen Tisch
Loves this place and place. You can always enjoy one of your favorite drinks.
they say they are open. but they are not around 530 o'clock
Gerichte
Reserviere jetzt einen Tisch
Norwalk
Kategorien
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Delivery Services
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Coffee & Tea
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American
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Coffee
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Donuts
Ausstattung
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Wheelchair Accessible Entrance
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Wheelchair Accessible Seating
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Accepts Credit Cards
- Tisch resevieren
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Good For Groups
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Drive-through
- Reservierung
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Bom Bom Grill
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