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"Terrible service. The young lady who was the sandwich maker had an attitude when I complained that after my order they were servicing 5-6 drive through and not taking care of my order."
Telefon: +18454528001
Adresse: 349 Noxon Rd, 12603, Poughkeepsie, US, United States
Reservierung, buchen
Stadt: Poughkeepsie
Webseite: https://www.dunkindonuts.com
Montag: 05:00 -22:00
Dienstag: 05:00 -22:00
Mittwoch: 05:00 -22:00
Donnerstag: 05:00 -22:00
Freitag: 05:00 -22:00
Samstag: 05:00 -22:00
Sonntag: 05:00 -22:00
Gerichte: 1
Kategorien: 5
Bewertungen: 685
I had a really disappointing experience this morning at the Dunkin' Donuts located at 349 Noxon Rd, Poughkeepsie, NY 12603. The employee, Maritza, was unhelpful and refused to provide me with my receipt, insisting that "nobody ever asks for a receipt" and that it wasn't a big deal. However, I needed it as I had made a purchase. When I requested a cup holder, she incorrectly claimed that they didn't have any. I went inside the store and found a whole stack of them, which was frustrating. This type of attitude is unacceptable, and unfortunately, this will be my last visit to this Dunkin' Donuts.
The manager of this store, Maritza is the worst manager that could ever exist. Very unacceptable behavior that she possesses as a manager. She steals sales from customers by charging items that the customer does not order, has an attitude at the customers, and her employees which I was told are her sons are very rude and disrespectful. I was charged for double the items I purchased, and was refused to be given a receipt. She made a big deal about a small drink and curses customers out. She needs to be fired and appropriate action should be taken. Worst experience at this Dunkin’ location.
I had a disappointing experience with the service at this restaurant. The young woman who helped me seemed to have an attitude problem. I placed my order, but I noticed that they served 5 or 6 cars in the drive-thru before attending to my order. When I raised my concerns, they told me that they prioritize the drive-thru orders and mentioned a sign, which I did not see. One lesson I took away from this is to wait until after I receive my food to tip. - Bruce P.
I apologize for the delay in posting this, but I recently had a fantastic experience at this Dunkin'. Bryan and Selburn assisted me while I was picking up munchkins and hot chocolate for a sleigh riding playdate, but unfortunately, the hot chocolate machine was out of order. They quickly worked to find an alternative solution and provided excellent customer service! Thank you so much; the kids had a wonderful time that day! Reserviere jetzt einen Tisch
This place is awful. I went there for a hot chocolate and a coffee. The hot chocolate I ordered for my son tasted spoiled, and my coffee had a terrible flavor, like dirty water. It felt like they hadn't changed the coffee beans in a long time, as if they were reusing them. I also saw a worker drinking from a cup and trying to hide it while licking their fingers, which was really off-putting.
another Sunday waiting for my eating 6 people working a kant get order right or in the time I did order also a donut plus bagel and no fonut in bag...Person waiting before me, so long wanted her money back. that is not new why is manager in the spatial areas? so a long line outside I decided to go in big mistakes.really this place needs some administration safe
first my order is never right. but it is on the way to work so that I continue to stop and hope that the person can do it right. Well, that hasn't happened yet, but today I go and put my drinks and my food and I'm told I can get their drinks, but I'm not eating because I'm alone.
drinks are almost on a daily basis false, my underwriting latte was ice cold when I ordered it hot, whipped cream was put on wrong drink completely, several people at my job come to this place and get their order screwed very often, crazy that nothing done management wise . Reserviere jetzt einen Tisch
This spot serves the best frozen coffees! Trust me, I have two of the most knowledgeable Dunkin' frozen coffee enthusiasts in the Northeast at home—my wife and daughter. Their donuts are always fresh, and they typically have a great variety available even late at night.
Terrible service. The young lady who was the sandwich maker had an attitude when I complained that after my order they were servicing 5-6 drive through and not taking care of my order.
