I really tried to avoid writing a review, but I can't continue coming here. I kept giving this location the benefit of the doubt since it’s the only one on my way to work, but they only get my order right about 40% of the time. They’ve given me frozen bagel bites, the wrong type of bagel, and coffee that’s mostly milk with barely any coffee. I feel bad for the employees, especially since there have been times when only one person is running the entire store. Today, the drive-thru worker was rude while I was placing my order. My coffee had no French vanilla at all, and my bagel barely had any cream cheese. It’s a shame—I shouldn’t have to go out of my way just to find another Dunkin’ that wil...
This location has terrible customer service. I visited twice this week and encountered an employee who was very rude, making me feel like I was a bother to them. There was no greeting or acknowledgment of thanks at all. I've been to other Dunkin' Donuts locations where the staff is friendly and welcoming, so I recommend trying one of those instead.
I had a pleasant experience at Dunkin'. The menu options met my expectations, although I think the customer service could be improved. Overall, I was satisfied with my visit to this location.
I always have a wonderful experience getting my coffee here. Occasionally, I even receive complimentary donuts from Vrund! The staff is incredibly friendly for a Dunkin' location.
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I frequently stop by this Dunkin' in the afternoons, and there's always a friendly young woman who welcomes me with a smile and promptly takes my order. I think her name is Kaley.
Kayla has a wonderful personality and was very helpful when I was ordering my coffee. She even gave me a double cup to prevent me from burning myself. Thank you, Kayla!
Every time I go to this restaurant, I experience subpar customer service. They frequently run out of the items I want, and the staff is consistently unwelcoming.
Kayla has a fantastic personality and was incredibly helpful when I ordered my coffee. I even asked for a double cup to prevent burning myself. Thank you!
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