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"Took forever to get my order, no organization, rude service."
Telefon: +14135337988
Adresse: 491 Newton St, South Hadley I-01075, United States
Reservierung, buchen
Stadt: South Hadley
Webseite: https://locations.dunkindonuts.com/en/ma/south-hadley/491-newton-st/331503
Montag: 05:00 -20:00
Dienstag: 05:00 -20:00
Mittwoch: 05:00 -20:00
Donnerstag: 05:00 -20:00
Freitag: 05:00 -20:00
Samstag: 05:00 -20:00
Sonntag: 05:00 -20:00
Gerichte: 1
Kategorien: 5
Bewertungen: 331
I placed an online order for a large iced coffee with caramel swirl, but what I received was a coffee with pumpkin swirl instead. If the staff can't seem to understand the order screen, the printed ticket, and the printed receipt, all of which clearly state "caramel," there’s a problem. The caramel swirl bottles are light brown while the pumpkin swirl is dark orange. I've been to this location several times because it’s more convenient than the one on Memorial Drive, but getting the wrong coffee every time is frustrating and a waste of money—especially with rising prices. Just to clarify, I placed my order in the afternoon when there was no line at the drive-thru or inside the store; they we...
I should have checked the reviews before visiting this Dunkin' Donuts location after a friend's recommendation in 2023. Unfortunately, when I inquired about my order after it was placed, I was told I would have to wait. I've never encountered such a response at any other Dunkin' Donuts. While it might not seem outright rude, it certainly felt like a very low level of service. Additionally, the staff seemed to stare at customers who returned to their seats instead of waiting at the counter, even though there were no other customers around. It was an odd attitude for a place that looked fine, neat, and clean. This unsettling experience is unforgettable, and I definitely won't be returning. No...
The cashier was EXTREMELY RUDE. To make it long story short, after having a terrible attitude, this women refused to give me my receipt and persisted to tell me to just leave already. When she finally gave me my receipt she threw it inside of my car and screamed LEAVE. Love other Dunkin ' locations, but would suggest for everyone to NEVER go here. There was no name badge on her but the receipt said Laurychal, however after calling she said other people use her register and it could 've been someone named Adrianna.
The staff here is consistently rude. Describing the girls as having an attitude is an understatement! The drive-thru wait is always over 20 minutes, and if you go inside, the treatment is even worse. The employees seem irritated and mad at their jobs, and it took three tries to get my coffee order right. It's ridiculous! This location has been like this for years. I strongly recommend avoiding this place! Reserviere jetzt einen Tisch
Regardless of what you try to order, it seems that your first, second, and even third options are consistently unavailable. The staff appears disinterested and offers extremely poor customer service. If the employees don’t want to be there, they should consider leaving. Their demeanor comes across as rude and unfriendly, making you feel as though you’re a bother to them.
Horrible service rude employees. Always messing up the orders and and sometimes they'll give you a complete attitude if you missing an order the last time I came to the Dunkin Donuts the lady shoved my order at me because I asked her for my missing order she came back with it and shoved at me
Always messed up in order why they are not reading the notes on cups before they start making coffee. We place an order for medium hot coffee with Carmel, coconut and cream Always comes with espresso in coffee instead of coconut shot.
i went through the drive through and asked for a Carmel Coffee . the lady repeated my order as a regular coffee so I corrected her and asked for Carmel only to receive a regular coffee Reserviere jetzt einen Tisch
This place offers excellent service, and I would highly recommend it.
