We stopped here on a Sunday in August. It was moderately busy for a lunchtime as you would expect. My partner and I opted to get a Burger King. We ordered on the screens with minimal waiting time. The staff were polite and processed the order as expected. The food was freshly made. However from this point on, this is where things went downhill. The seated area is shared across all the restaurants so you can sit wherever you like. But it became quickly apparent that a lot of the empty tables were empty for a reason. This was because the tables were filthy and either had food or drink or both on and under them. After almost 5 minutes of walking around, with our food going cold, checking 8 tabl...
Very nice service station,plenty of brands including kfc,Burger King,wh smiths,pret,greggs,chow and Marks and Spencer.Also I can see some 6 star reviews comming along for Costa lovers as it is absoloutley paradise,you have got a takeaway Costa by the toilets and eat in one by the entrance,another takeaway one by the main seating area,an express by Marks and Spencer’s,a drive thru and an express in WH Smith’s.Also they have an Asda on the move petrol station with a rollover hotdog and a Starbucks express machine.They even had arcade games by the toilets too.In WH Smith’s they have a corral and tango ice blast machine.However the toilets were good glad to have them,but 1/2 of it was out of ord...
Visited KFC time was approximately 8pm. We ordered two boneless banquet boxes. Only two side orders to choose from. Asked for hot drinks, told we have no hot drinks and haven’t for about three months. Shocking! So had to have a cold fizzy drink. No vinegar. Can not understand why you don’t have vinegar. We commented we are not doing well today and said thank you to the man serving. He ignored us, so I said thank you again. He still ignored us and proceeded to serve the next person. Whilst waiting for our order I could hear him Saying sorry don’t have that, sorry ran out of that. Etc. when we got our meals we were very disappointed, haven’t had KFC for a while but the chicken pieces were a th...
Stopped to charge electric car and have food and toilet stop. One needed GLUTEN FREE, forget it sandwich at M S or flapjack at Costa or a bag of crisps. Catering for people with Coeliac disease or allergies is diabolical. We appreciate it is not easy but when you ask if there is anything GLUTEN Free and you just get a don't know is no use to anyone. Training is all that is needed but it needs to be drummed into people that these foods can make people seriously ill or in some cases cause death. The toilets were disgusting, some full to the brim with waste, doors that didn't close ,filth everywhere. I spoke to the gentleman cleaning the floor with a mechanized cleaner and he told me it was not...
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The number of toilets available at this restaurant is insufficient given the size of the establishment and the variety of shopping and dining options offered. During our visit on a Friday afternoon, there were queues for the men's restroom, with only about 7-8 cubicles available. Additionally, the prices at the motorway service station are expensive and there were long lines at WHSmith due to a shortage of staff.
I have consistently encountered long lines and slow service at this service station, along with occasionally unclean restroom facilities. COSTA is especially frustrating, leading me to leave without my coffee on multiple occasions. The only thing I can recommend is the Cornish Pasty stall outside the entrance. I no longer bother with KFC or Burger King.
Fabulous service from Costa drive through! Always friendly and very efficient, nothing is too much trouble! The best Costa drive through by far!!!!! Anna and Anna go above and beyond with their friendly, efficient can do approach!
This restaurant is terrible. The tables are dirty, the chairs are stained, and the floor is a mess. It seems like no one ever bothers to clean this place. Health and safety inspectors need to check this place out soon.
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KFC... Long Queues, Team more interested in discussing their night out, than actually serving food. Food on the pass for extended periods of time, little co-ordination between staff.. Certainly not 'Fast Food '..
This is a very good service area close to the M40, lots of shops and fast food restaurants. and a good travelodge
