Einstein Bros. Bagels

I went in on a Saturday morning on 3/9/24 I was the only person in line so far,and I was pressed for time, however there was two workers and a person I assume was the manager behind the counter, a worker and a manager we’re fixing orders another worker was filling little cups with extra sauce . when she came to the register I asked her how long would it take to make two brisket sandwiches? she told me about five minutes I told her “OK, go ahead let’s make it.” I put in my order and paid for it . she started my order as she got over close to the person who I assume is her manager and she’s getting ready to cook the eggs for the order. The person says something to her and she leaves my order a...

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This is the worst place to order bagels from! I called ahead, no one picked up the phone. I went to the store and they took forever to complete my order (I had to cancel it right there). Then I ordered online a dozen bagels (12) doordash delivered it and received 7 (seven bagels) no cream cheese!!! What the heck is going on with the service?? Seems like we customers are not respected and/or appreciated!!!! Update: calling the store no picks up!

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I purchase bagels from this location every Monday. I walk in to repeat my same order and today I'm being told they CANNOT provide me with bagels because their oven is broken. I don't understand as their bagel bins are full. This is not a way to treat a loyal and repeat customer.

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Ever since Einstein’s parent company JAB Holdings filed for IPO the quality of the coffee has gone down. I feel like they water down the coffee to lower costs so that they can maximize profits and sell the stock at the highest price possible.

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Best Einstein Bagels Shop I've ever been to in Miami. Great service and great food. Was greeted by the owner himself. Cool guy!

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