I order online at 7:30 pm my order has arrived at 8:20 pm. The order having not arrived I decide to follow the protocol of the site or call the restaurant. Once on a phone, we only say my order and in preparation and that it arrives in 25min. Then he's 9:00 guessed what? I still don't order it. You remember the restaurant. We'll take your call and we'll put you on the side because we're getting engaged with another unhappy client. And never picked up 22h still no news of my order. We keep calling to stay hours on their voicemail I've had a total of 1H on the phone. It's SIMPLEMENT HONTEUX A PROFESSIONAL MAN. I'll tell you what to do. or changed occupation. And no need to excuse you etc. afte...
We ordered on Ubereats in delivery. My boyfriend took a burger Naan to compose. I'll attach a photo to you, but we can't even call it a burger in fact. Everything's messed up in the box like it's been dumped. The fries are ultra soft and stick to the cardboard in which they are. I ordered mozza sticks. Mozza sticks arrive cold, fries in the same state as the first serving, soft and sticky. It is still eatable but for 24€ we expect better. Delivery times are not respected, perhaps many people but no one warns. When you call the restaurant, they do not necessarily respond and when they answer it is to answer with a lack of respect. I think the customer contact is over.
I wanted to order once by going to Mulhouse. No one was answering the phone. I've called many times, we don't answer you, or remember. A lack of respect and professionalism. I wanted to go there again today, already the address on their Facebook page is not up to date. I turned a while before I realized that the Fast Food was not present in the area. So I found a new address on Google, this time if it was the right one, however there was no one, the restaurant was closed while it was indicated open on Google and also at the entrance. I'm sorry for those terms. Never again.
Catastrophic. I ordered 2 Naan Cheese in delivery via UberEats, and after 2 hours of waiting and 4 calls to the restaurant supporting me that the delivery was not late, the delivery never arrived! In addition the order was marked as delivered on the application! It is however a shame because their dishes are extraordinary and their waffles bubbles have the taste of paradise. I hope to never be disappointed again because this restaurant really deserves to be interested in it
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My order came in half cold... OK, what could I expect after 2 hours of waiting... 5 calls before having an answer that was that the deliveryman was late (LOL as if I hadn't noticed! and that he would arrive soon. Result, 3 to more minutes waiting. In addition, my tacos did not have the requested gratin supplement and I missed the tenders... I strongly advise this restaurant!!!
Catastrophic, this is the last time I order here and even on UberEat, The order came 30 minutes late, cold and the portions were a shame. I took a Burger menu at 12.50 which were too small and fade. They took small slices of mini burger bread and quickly put the steaks, cheeses and here, menu at 12.50. Especially don't order here, it's the worst fast food you can find.
A shame. Order at 7:40 p.m. and received at 9:50 p.m. We had to call more than 10 times so that someone realizes that the order has been forgotten. The person hangs at me and then 30 minutes later the order was there. A shame! A big lack of professionalism. I totally disagree with this address.
One and a half hour waiting!!!! We were served at 11:00! And before that 1/2 h wait for the good Pizza aperitives. Burger to avoid
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We have to order noon for the evening. Not serious 2 hours to deliver takos and they forget half the order. Next
I often order, there are qlq mistakes of confused commands but it is always a pleasure to go there and eat!!
