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"I really love this restaurant; it's one of my favorites to visit. Their chicken is absolutely delicious!"
Telefon: +16265765438
Adresse: 729 W Las Tunas Dr, San Gabriel, United States
Stadt: San Gabriel
Gerichte: 0
Kategorien: 5
Bewertungen: 1296
I've had a few unfortunate experiences at this location. First and foremost, it's consistently understaffed; the employees are working tirelessly, but there never seems to be enough of them. Today, I had the worst experience yet. I ordered two classic chicken burritos, but they were made with a different kind of dark meat instead of chicken. It was tough and unappetizing, which really turned my stomach. I also ordered a shrimp taco, which was a letdown as well—the tortilla was cold and lacked flavor. Additionally, I've encountered situations where the doors were closed during lunch hours, even though they were supposed to be open for business. This is quite unprofessional!
Went to this El Pollo Loco today at 4pm. The young lady at the cash register said that they were closing for the rest of the day. Well if you are closed please change your online open and closed hours to reflect this. Restaurant was still closed at 5pm and at 7pm but on line reflected still open. Please change this so that people don't waste their time. Gas is to expensive.
Hey Pollo Loco, y?all seriously need to clean your place up in here. It?s really gross, just a word of advice. A little tidying up will go a long way to improve your establishment. Clean under the booths and sweep too, because it looks like it hasn?t been cleaned in a year. And wipe down your walls, they look like someone threw a soda and you never wiped it down.
Always closed, even if your online system take orders and payment. Then it will come closer when you pick up. 4 times for me, and they did not refund me, even though a worker said they would. Also waste time and consider that you do not have dinner, and must get something else, late at night. What about this place? You owe me $100.
This was my second time eating at El Pollo Loco, and I'm really disappointed. I ordered three pieces of chicken, but was told I would have to wait 45 minutes. I refused to wait, so I ended up getting a burrito instead. I definitely do not recommend it!
Excellent service! Everyone there is so kind and friendly. I highly recommend it. I had a great experience with the staff; it's unlike any other Pollo Loco locations. Thank you so much!
No napkins, no salsa. You need to ask for them when you order. If you do not double check the order, it will be a big disappointment when you come home food is ok
They close the whole entire store for lunch no one can order no one can buy anything till the whole store comes back from lunch worse pollo loco
This is a fantastic spot for a quick meal. The service is fast, the prices are reasonable, and the atmosphere is nice. I’ll definitely be back!
I really love this restaurant; it's one of my favorites to visit. Their chicken is absolutely delicious!
