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"Hemos tenido a un grupo grande de trabajadores en el hotel. El trato ha sido genial y todos han salido muy contentos. Gracias Henrietta por tu ayuda y hospitalidad."
Telefon: +34660768511,+34693011654
Adresse: Carratera De La Marquesa Km, 03187, Los Montesinos, Spain
Reservierung, buchen
Stadt: Los Montesinos
Webseite: http://www.elrancho.se/
Gerichte: 1
Kategorien: 5
Bewertungen: 758
Having previously given a positive review in 2018, on Friday 16 August 2019. Attended establishment, identified a serious training issue, staffs deliverance of basic customer service was both appalling and lacklustre. Basic order of tea and coffee. Coffee was beyond cold and not of the right consistency for a latte, after much discussion this was exchanged for another, embarassed further in trying to identify the exchange as coffee. Communication problems with my order of green tea and I speak good Spanish, ordered repeadly in both Spanish and English. Staff members to their credit provided me with an smartphone translator, I spoke in Spanish into the device, to their embarrassment whence tr...
We stayed at El Rancho for 4 nights in July , the complex is situated a few km outside of Los Montesinos in the countryside, the hotel and grounds are well kept and clean, swimming pool is good size , plenty of loungers and seats ,although if you are visiting the pool as a non resident there is a €10 charge . On site there is quite a big restaurant with seating inside and out only tried the tapas €7.50 were ok . There is also horse riding and pétanque available at extra cost . The rooms are small and compact with air con ,tv , internet and shower , walls are very thin so noise travels quite easily room to room . Would be a good addition to the rooms if they had a small fridge to keep food an...
Lunch time menu, starters salad bread was hard and staleBBQ chicken not cooked properly belly pork and hard sausage and chips ,no accompaniments on the tables guests having to fetch stuff from the servers. Feral cats everywhere and hanging round the guests dining plus they were cats on the bbq grill area eating leftover bits of meat .. understaffed and there was a long wait in between courses. I wouldn’t go back (the cats outnumbered the staff!
Es un lugar fantástico para venir, puedes disfrutar tanto de la piscina como de la comida. Tienen muy buen trato con los clientes y no hay problema porque vengas con tus mascotas, es más tienen cuencos de agua. La comida está buenísima y es muy asequible. Sin duda volveré, esta nueva gerencia merece la pena Reserviere jetzt einen Tisch
It's fine for a weekend or a day of relaxation but the facilities are obsolete and poorly cared, all very left, the super small and dirty bath, should renew the facilities above all in the cabins, the hot water is running fast, the beds only have a fine duvet without sheets, in short a lot to improve.
It seems a well run business a restaurant bar, motel with a large pool, log cabins, stables and green bowls as well as patanca A large varied menu, tapas etc. The tapa that I got with my drink was very tasty. I’m going to have to return for a meal soon.
Sitio precioso y muy bonito todo muy bien y muy agusto experiencia recomendable para relajarse y descansar lugar muy acogedor con buena comida y muy buen trato del personal el poder disfrutar de algo frio y de una piscina muy grande no tiene precio
The food and service is very very good and the staff have a great friendly attitude. I would recommend eating inside the large restaurant although you can choose to sit by the pool but watch out for the mozzies. Reserviere jetzt einen Tisch
Lugar idóneo si buscas un sitio tranquilo donde relajarte. Fantástica piscina de 25m donde poder nadar. Henrietta está haciendo todo lo posible por ofrecer el mejor servicio y su hospitalidad está garantizada.
Hemos tenido a un grupo grande de trabajadores en el hotel. El trato ha sido genial y todos han salido muy contentos. Gracias Henrietta por tu ayuda y hospitalidad.
