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"3 Cuban sandwiches ordered. super dry! barely mayo. pork was dry and overcooked. looks old. only dry!"
Telefon: +17188801789,+17183223920
Adresse: 9712 101st Ave, 11416, Ozone Park, United States
Stadt: Ozone Park
Webseite: http://restaurantelviejoyayo.com/
Montag: 08:00 -23:00
Dienstag: 08:00 -23:00
Mittwoch: 08:00 -23:00
Donnerstag: 08:00 -23:00
Freitag: 08:00 -23:00
Samstag: 08:00 -23:00
Sonntag: 08:00 -23:00
Gerichte: 10
Kategorien: 5
Bewertungen: 931
I have never had any issues with this restaurant until today. I ordered two meals but only received one. My boyfriend called the restaurant, they apologized and promised to deliver the missing item. However, almost an hour passed and nothing arrived. When he called back, a woman at the restaurant claimed the order was already outside. He went outside but found nothing. She then called back with a rude attitude, accusing us of not answering calls or texts from the driver who was apparently waiting outside. We had received no calls or texts. My boyfriend went outside again, searched up and down the block but found nothing. It was frustrating as we live just a quick 5 minute drive from the rest...
I've never had a real thing with this restaurant until today. I ordered two meals and received only one. my friend called the restaurant, they apologized and said they would deliver the missing product. almost an hour goes and nothing. he calls the restaurant, the woman tells him that the command is out. he's going out, nothing. then she calls back with a whole setting and said the driver sits outside and sms without answer, and he will get a ticket. we didn't get a call or text. my friend goes outside again. he's going up and down. the boldness. we often order from this restaurant. we live a short 5-minute drive from the restaurant. we should have received this order within 30 minutes. and...
I have to say, this has been the best food I've had in a long time. I recently ordered catering from this restaurant and the food was so delicious that I had to go back last night. The mashed potatoes were incredibly creamy, the fried calamari was tasty, and the Chicken Cordon Bleu was delicious. Their mofongo was the best I have ever had, made with sweet plantains, green plantains, and yuca. But the highlight was definitely the Churrasco, which was phenomenal. Words and pictures cannot do justice to their food - you have to experience it for yourself. The service was exceptional, prompt, and attentive. The best part was being able to enjoy a late Saturday dinner with my daughter and nephew...
This restaurant, originally Puerto Rican, has changed hands several times and is now run by people of Dominican descent, resulting in a change in the culinary offerings. The staff does not play music that reflects the community's tastes, which can be frustrating for customers. A 16% tip is automatically added to the bill by the waitstaff, and additional tips are solicited when paying by card, even for takeout orders. The new management and cooks do not live up to the standards of the past. Another restaurant in Brooklyn receives better reviews for their food and service. It may be worth trying them out and leaving the Queens location to fade away.
When I tell you this was the best food I had in a time. I ordered catering last weekend and the food was so delicious that I had to go back last night. The potatoes were so creamy. The fried Calamari was so delicious. Chicken Cordon bleu delicious. Your Mofongo was the best I ever had. It was made with sweet curtain, green curtain and Yuca. I saved the best. The Churrasco OMG... the best. There are no words or images that do their food justice. You have to try yourself. The service was exceptional, timely and attentive. The best part was that I could eat with my daughter and nephew on late Saturday. The place is family-oriented.
They are very expensive they never want to accommodate customers the staff always have an excuse to charge more and they don't want to hear you. I've been there a few times and evweytime I go I get charged different price for the same thing with different staff
Hit or a miss. We ordered on New Years eve and everything was fresh and amazing.We ordered this weekend and we felt like the food was sitting there for a while.
Hit or miss. We ordered New Years eve and everything was fresh and amazing. We ordered this weekend and we felt like the food was there for a while.
Awesome Food, Great Service, will definitely return. I ordered a grilled chicken salad, the chicken was amazing.
3 Cuban sandwiches ordered. super dry! barely mayo. pork was dry and overcooked. looks old. only dry!
